Onsite Technical Support CSR | Paid Training | Fresh grads

Caldwell Communications; Quezon City; Vor Ort; PHP 264.000 - 316.000; Vollzeit

Benefits dieser Stelle

Performance incentives and bonuses

Paid training from Day 1

Continuous learning and upskilling

Career growth opportunities

Zusammenfassung

Caldwell Communications is hiring a Customer Service Representative for a Technical Support account in Quezon City. This onsite, full-time role welcomes fresh graduates and career shifters with no BPO experience. Training starts Day 1 and salary is up to ₱26,000 monthly basic.

Ideal candidates will have good English communication, basic computer skills, and a willingness to learn technical processes while working in shifting schedules.

Qualifikationen

• Fresh graduates are welcome to apply.
• No BPO experience required.
• Good English communication skills required.
• Basic computer skills required.
• Willing to learn technical processes and work onsite.

Aufgaben

• Assist customers with technical concerns and inquiries.
• Provide basic troubleshooting and clear solutions.
• Guide customers through troubleshooting steps.
• Handle account, product, and service concerns.
• Document customer interactions accurately.
• Escalate complex concerns when necessary.

Kenntnisse

Good English communication skills

Basic computer skills

Willing to learn technical processes

Willing to work onsite and on shifting

Ausbildung

High School or Senior High School graduate

College level or graduate is an advantage

Jobbeschreibung

Caldwell Communications is hiring a Customer Service Representative for a Technical Support account in Quezon City. This onsite, full-time role welcomes fresh graduates and career shifters with no BPO experience. Training starts Day 1 and salary is up to ₱26,000 monthly basic.

Ideal candidates will have good English communication, basic computer skills, and a willingness to learn technical processes while working in shifting schedules.