Credit Report Insights & Identity Security Specialist

Inspiro; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

Inspiro in the Philippines is seeking a credit services specialist to provide credit report insights and guide customers on purchasing decisions, while protecting personal files and helping prevent identity theft.

You will handle inbound calls, troubleshoot internet navigation and authentication, address billing concerns, and promote membership services. This on-site role requires a customer-focused attitude and dedication to service quality.

Qualifications

• Must be at least 18 years old.
• College undergrad with 2+ years in any course.
• Senior High School Graduate.
• Minimum 6 months BPO experience.
• Willing to work on-site.

Responsibilities

• Accept inbound calls and address customers in a friendly and professional manner.
• Provide advanced troubleshooting for internet navigation, authentication, billing concerns, and miscellaneous PC software.
• Offer other services to increase membership.
• Sort issues to avoid customer cancellations.

Skills

Age 18+

Education

College undergrad 2+ years

Senior High School Graduate

Job description

Inspiro in the Philippines is seeking a credit services specialist to provide credit report insights and guide customers on purchasing decisions, while protecting personal files and helping prevent identity theft.

You will handle inbound calls, troubleshoot internet navigation and authentication, address billing concerns, and promote membership services. This on-site role requires a customer-focused attitude and dedication to service quality.