Finance & Customer Service Specialist (Taguig)

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 201,000 - 312,000; Full time

Job summary

A recruitment outsourcing firm is seeking a Finance - Customer Service Representative for their Taguig location. The role involves handling inbound and outbound calls from customers regarding financial account inquiries, transactions, and personal concerns. Candidates should have a Bachelor's degree and 1-3 years of experience in customer service. The ideal candidate will demonstrate strong communication skills and be committed to maintaining data confidentiality while resolving customer issues efficiently.

Qualifications

• 1-3 years of experience in customer service or related fields.
• Ability to handle multiple customer inquiries efficiently.
• Strong attention to detail and data confidentiality.

Responsibilities

• Handle inbound and outbound calls to assist customers with financial account inquiries.
• Provide accurate information regarding billing and payments.
• Document customer interactions and update account details.

Skills

Customer service skills

Problem-solving

Communication skills

Education

Bachelor's degree

Job description

A recruitment outsourcing firm is seeking a Finance - Customer Service Representative for their Taguig location. The role involves handling inbound and outbound calls from customers regarding financial account inquiries, transactions, and personal concerns. Candidates should have a Bachelor's degree and 1-3 years of experience in customer service. The ideal candidate will demonstrate strong communication skills and be committed to maintaining data confidentiality while resolving customer issues efficiently.