Customer Service & Account Growth Specialist – Taguig

Talent Reserve Manpower Corp; Taguig; On-site; PHP 201,000 - 312,000; Full time

Job summary

A recruitment firm is seeking a customer service representative for an on-site role in Taguig. Candidates should hold a Bachelor's degree and possess strong English skills, with 0-2 years of customer service experience. This position requires proficiency in Salesforce to manage accounts and develop digital marketing strategies. The role involves collaborating with sales teams to enhance customer satisfaction and drive account growth, offering opportunities for professional development.

Qualifications

• 0-2 years in customer service or related roles expected.
• Ability to provide exceptional customer service.
• Experience with account management is preferred.

Responsibilities

• Provide exceptional customer service to clients.
• Manage customer accounts and resolve inquiries.
• Utilize Salesforce to track interactions.
• Collaborate with sales teams for upselling.
• Assist in developing digital marketing strategies.

Skills

Strong English language proficiency

Customer service skills

Basic financial literacy

Excellent problem-solving capabilities

Digital marketing experience

Sales techniques

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Job description

A recruitment firm is seeking a customer service representative for an on-site role in Taguig. Candidates should hold a Bachelor's degree and possess strong English skills, with 0-2 years of customer service experience. This position requires proficiency in Salesforce to manage accounts and develop digital marketing strategies. The role involves collaborating with sales teams to enhance customer satisfaction and drive account growth, offering opportunities for professional development.