Banking Customer Care Associate - Onsite Taguig Entry-Level

Gratitude Philippines.; Taguig; On-site; PHP 240,000 - 320,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A financial services provider in Taguig is looking for a Customer Service Representative to manage customer inquiries and enhance service delivery. No experience is necessary, making this an excellent opportunity for recent graduates. Candidates should possess a bachelor's degree and strong communication skills. This full-time position offers on-site work with a customer-oriented environment. Join us to contribute positively towards customer satisfaction and operational excellence.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment.
• Customer-oriented mindset with problem-solving abilities.

Responsibilities

• Provide exceptional customer service by handling inbound and outbound calls.
• Assist customers with inquiries related to banking operations and services.
• Document customer interactions accurately in the system.
• Resolve customer complaints with a focus on customer satisfaction.
• Collaborate with team members to enhance service delivery.

Skills

Strong communication skills

Ability to work in a fast-paced environment

Customer-oriented mindset

Problem-solving abilities

Education

Bachelor's degree in a relevant field

Job description

A financial services provider in Taguig is looking for a Customer Service Representative to manage customer inquiries and enhance service delivery. No experience is necessary, making this an excellent opportunity for recent graduates. Candidates should possess a bachelor's degree and strong communication skills. This full-time position offers on-site work with a customer-oriented environment. Join us to contribute positively towards customer satisfaction and operational excellence.