Finance - Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 201,000 - 312,000; Full time

Job summary

A recruitment outsourcing firm is seeking a Finance - Customer Service Representative for their Taguig location. The role involves handling inbound and outbound calls from customers regarding financial account inquiries, transactions, and personal concerns. Candidates should have a Bachelor's degree and 1-3 years of experience in customer service. The ideal candidate will demonstrate strong communication skills and be committed to maintaining data confidentiality while resolving customer issues efficiently.

Qualifications

• 1-3 years of experience in customer service or related fields.
• Ability to handle multiple customer inquiries efficiently.
• Strong attention to detail and data confidentiality.

Responsibilities

• Handle inbound and outbound calls to assist customers with financial account inquiries.
• Provide accurate information regarding billing and payments.
• Document customer interactions and update account details.
• Document customer interactions and update account details in the system according to company policies.

Skills

Customer service skills

Problem-solving

Communication skills

Education

Bachelor's degree

Job description

Finance - Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

Negotiable

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

Responsibilities include:

• Handle inbound and outbound calls to assist customers with financial account inquiries, transactions, and concerns.
• Provide accurate information regarding billing, payments, account balances, and other financial services.
• Resolve customer issues efficiently while maintaining high standards of customer service and data confidentiality.
• Document customer interactions and update account details in the system according to company policies.

Working Location

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If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations.

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