Financial Accounts Customer Support Specialist

TalentSync Training and Development; Taguig; On-site; PHP 360,000 - 480,000; Full time

Job summary

TalentSync Training and Development is seeking a Customer Service Representative for Financial Account in Taguig City, Metro Manila. This full-time role focuses on delivering superior support to financial services clients and maintaining high service standards.

You will handle calls, process transactions, provide product information, and ensure compliant handling of customer inquiries while collaborating with other teams to improve satisfaction.

Qualifications

• 1+ year in a call center or customer service role.
• Ability to handle financial account inquiries and resolve issues effectively.

Responsibilities

• Handle inbound and outbound calls about financial accounts and services.
• Process transactions and account inquiries accurately.
• Explain financial products and features to customers.
• Resolve complaints and escalate complex issues when needed.
• Keep detailed records of interactions and transactions.

Skills

Call Center Experience

Customer Service

Job description

TalentSync Training and Development is seeking a Customer Service Representative for Financial Account in Taguig City, Metro Manila. This full-time role focuses on delivering superior support to financial services clients and maintaining high service standards.

You will handle calls, process transactions, provide product information, and ensure compliant handling of customer inquiries while collaborating with other teams to improve satisfaction.