Field Training Specialist (Laguna)

BillEase; Laguna; On-site; PHP 446,000 - 781,000; Full time

Job summary

BillEase is seeking a field-based Training Delivery Specialist in Laguna to train Sales Associates on Billease products and sales techniques. You will observe live customer interactions, coach teams, and collaborate with leadership to improve field training processes.

The ideal candidate has 2+ years of solid training experience, strong communication, and the ability to work 100% in the field, including weekends and non-standard hours. Travel across locations is required.

Qualifications

• 2 years of solid training experience.
• Sales training experience preferred.
• Strong process orientation with structured training methodologies.
• Analytical and evaluation skills to assess SA performance.
• Excellent communication and interpersonal skills for diverse teams.
• Willingness to work 100% in the field, travel to multiple locations.
• Flexibility to adapt to different conditions and team dynamics.
• Ability to coordinate with sales, operations, and training teams.

Responsibilities

• Conduct on-site training sessions for Sales Associates on Billease products, sales techniques, and customer engagement.
• Ensure SAs have thorough understanding of financing processes, policies, and best practices.
• Provide ongoing coaching and mentorship to enhance performance.
• Monitor and evaluate SA performance in the field; identify improvements.
• Provide actionable feedback and tailored training plans for gaps.
• Collaborate with sales leadership to streamline field training processes.
• Develop training materials, tools, and resources aligned with Billease objectives.
• Conduct 100% fieldwork to observe SAs during live customer interactions.
• Liaise between SAs and management to address challenges and implement solutions.
• Leverage data to track training outcomes and SA performance metrics.
• Prepare and present reports on training effectiveness and recommendations.

Skills

Training delivery

Sales training

Process orientation

Analytical skills

Communication

Field readiness

Cross-functional

Job description

HIRING LOCATION

• FIELD WORK: LAGUNA

Key Responsibilities

Training Delivery and Support

• Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies.

• Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices.

• Provide ongoing coaching and mentorship to enhance individual and team performance.

Performance Evaluation

• Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement.

• Provide actionable feedback and implement tailored training plans to address performance gaps.

Process Improvement

• Collaborate with the sales leadership team to streamline and improve field training processes.

• Develop training materials, tools, and resources that align with Billeases objectives and values.

Field Engagement

• Conduct 100% fieldwork to observe and support SAs during live customer interactions.

• Act as a liaison between the SAs and management to address challenges and implement solutions promptly.

Data Analysis and Reporting

• Leverage analytical skills to track training outcomes and SA performance metrics.

• Prepare and present reports on training effectiveness and recommendations for continuous improvement.

The Ideal Candidate

• 2 years of Solid Training experience

• Preferably has Sales Training experience

• Strong process orientation with the ability to implement structured training methodologies.

• Analytical and evaluation skills to assess SA performance and training impact.

• Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned areas' local language.

• Willingness and ability to work 100% in the field, traveling to various locations as required, including weekends and non-standard work hours

• Flexibility to adapt to different work conditions and team dynamics.

• Ability to coordinate effectively with cross-functional teams, including sales, operations, and training.

By submitting your application, you authorize Billease to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. You also acknowledge Billease may conduct reference and background checks as part of our hiring process If applicable, you also consent to BillEase using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.