Field Trainer (Iligan City)

BillEase; Philippines; On-site; PHP 360,000 - 540,000; Full time

Job summary

BillEase is seeking a Field Training Specialist to deliver hands-on sales training to Sales Associates in Iligan City, Philippines. You will coach on Billease products, financing processes, and customer engagement, ensuring consistency in techniques and messaging across locations.

You will observe live interactions, provide feedback, and develop training materials. The role requires 100% field presence, travel to various sites, and strong collaboration with sales, operations, and training teams.

Qualifications

• 2 years of solid training experience required.
• Sales training experience preferred.
• Strong process orientation and ability to implement structured training methodologies.
• Analytical and evaluation skills to assess training impact.
• Excellent communication and interpersonal skills to engage diverse teams.

Responsibilities

• Deliver on-site training sessions for Sales Associates focusing on Billease products, techniques, and customer engagement.
• Monitor SA performance and provide actionable feedback with tailored training plans.
• Collaborate with sales leadership to streamline field training processes and develop materials.
• Observe live customer interactions during fieldwork and coach SAs for improvement.
• Leverage data to track training outcomes and present reports on effectiveness.

Skills

Training experience

Sales training

Process orientation

Analytical skills

Communication skills

Field travel

Cross-functional coordination

Flexibility

Job description

HIRING LOCATION:

• FIELD WORK: ILIGAN CITY, LANAO

Key Responsibilities:

Training Delivery and Support:

• Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies.

• Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices.

• Provide ongoing coaching and mentorship to enhance individual and team performance.

Performance Evaluation:

• Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement.

• Provide actionable feedback and implement tailored training plans to address performance gaps.

Process Improvement:

• Collaborate with the sales leadership team to streamline and improve field training processes.

• Develop training materials, tools, and resources that align with Billeases objectives and values.

Field Engagement:

• Conduct 100% fieldwork to observe and support SAs during live customer interactions.

• Act as a liaison between the SAs and management to address challenges and implement solutions promptly.

Data Analysis & Reporting:

• Leverage analytical skills to track training outcomes and SA performance metrics.

• Prepare and present reports on training effectiveness and recommendations for continuous improvement.
  

The Ideal Candidate:

• 2 years of Solid Training experience

• Preferably has Sales Training experience

• Strong process orientation with the ability to implement structured training methodologies.

• Analytical and evaluation skills to assess SA performance and training impact.

• Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned areas' local language.

• Willingness and ability to work 100% in the field, traveling to various locations as required, including weekends and non-standard work hours

• Flexibility to adapt to different work conditions and team dynamics.

• Ability to coordinate effectively with cross-functional teams, including sales, operations, and training.