Field Technician (Fixed Weekends Off)

iSource Asia Business Solutions Corporation; Mandaluyong; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Professional development opportunities

Career growth and learning support

Company events

Allowances

Paid holidays

13th month pay

Government-mandated benefits

Mandated leave credits

Job summary

iSource Asia Business Solutions Corporation is seeking a Field Technician to provide on-site and in-house support for printers and copiers. You will install, maintain, and repair equipment at client locations, and coordinate service updates with clients and the Technical Supervisor.

You will complete service logs, manage parts inventory, and participate in training to stay current with product offerings. This role requires travel to client sites in Metro Manila and surrounding areas.

Qualifications

• Graduate of a technical or vocational course in Electronics, Electrical Technology, Information Technology, or related field.
• At least 1 year of experience in printer or copier repair and maintenance.
• Knowledgeable in printer mechanics, network configuration, equipment installation, and troubleshooting.
• Strong technical, analytical, and problem-solving skills.
• Good communication and organizational skills.
• Willing to travel to client locations and perform in-house service duties as needed.
• Possesses a valid driver’s license is an advantage.
• Ability to work independently and with minimal supervision.

Responsibilities

• Install, configure, test printers, copiers, and multifunction devices at client locations.
• Perform preventive maintenance and calibration per service schedules.
• Diagnose and repair hardware, connectivity, and printing issues.
• Coordinate with clients on findings, updates, and recommendations.
• Inspect, repair, and test printers and copiers at the service center.
• Prepare and test equipment before delivery or deployment to clients.
• Maintain repair records, service logs, and technical documentation.
• Monitor spare parts usage and assist inventory management.
• Prepare tools, parts, and materials for field service assignments.
• Maintain clean, organized work areas and equipment.
• Submit daily activity reports and coordinate with the Technical Supervisor.
• Follow company policies, safety guidelines, and service quality standards.
• Participate in technical training and assist teammates as needed.

Skills

Printer repair

Network configuration

Troubleshooting

Analytical thinking

Communication skills

Organizational skills

Driver's license

Education

Technical or vocational Electronics/Electrical Technology/Information Technology

Job description

About the role

Join the dynamic team at iSource Asia Business Solutions Corporation as a Field Technician. In this full-time position, you will be responsible for providing on-site and in-house technical support for printers, copiers, and multifunctional office machines. You will handle equipment installation, preventive maintenance, troubleshooting, and repairs to ensure that all machines operate efficiently and meet the company’s quality and service standards.

What you’ll be doing

• Install, configure, and test printers, copiers, and multifunction devices at client locations.
• Perform preventive maintenance and calibration based on established service schedules.
• Diagnose and repair hardware, connectivity, and printing-related issues.
• Coordinate with clients regarding technical findings, service updates, and recommendations.
• Conduct inspection, repair, and testing of printers and copiers at the service center.
• Prepare and test equipment before delivery or deployment to clients.
• Maintain accurate repair records, service logs, and technical documentation.
• Monitor spare parts usage and assist in maintaining inventory levels.
• Prepare tools, parts, and materials needed for field service assignments.
• Maintain cleanliness and proper organization of equipment and work areas.
• Submit daily activity reports and coordinate service updates with the Technical Supervisor.
• Comply with company policies, safety guidelines, and service quality standards.
• Participate in technical training and assist other team members when necessary.

What we’re looking for

• Graduate of any technical or vocational course in Electronics, Electrical Technology, Information Technology, or a related field.
• At least one (1) year of experience in printer or copier repair and maintenance is preferred.
• Knowledgeable in printer mechanics, network configuration, equipment installation, and troubleshooting.
• Strong technical, analytical, and problem-solving skills.
• Good communication and organizational skills.
• Willing to travel to client locations and perform in-house service duties as needed.
• Possesses a valid driver’s license is an advantage.
• Ability to work independently and with minimal supervision.

What we offer

• Access to professional development opportunities, including technical training and skills enhancement.
• Career growth and learning support.
• Company events.
• Allowances.
• Paid holidays.
• 13th month pay.
• Government-mandated benefits.
• Mandated leave credits.

About us

iSource Asia Business Solutions Corporation is a leading provider of innovative IT solutions and services. With a strong focus on client success, we collaborate with businesses of all sizes to provide reliable technology solutions and support. Our team of dedicated professionals is committed to delivering quality service, maintaining operational excellence, and exceeding client expectations.