About the role
The Branch Manager oversees the daily operations and overall performance of an assigned iSource Asia branch. The role leads the branch team, monitors sales and service delivery, manages customer relationships, and ensures that operational targets, company policies, and service standards are met. The position works closely with management and other departments to grow the branch’s business and maintain efficient operations.
What you’ll be doing
- Oversee daily branch operations and ensure that activities are carried out efficiently and in accordance with company policies.
- Lead, supervise, coach, and monitor branch personnel, including administrative, sales, and technical staff.
- Develop and execute branch sales plans to achieve revenue, account development, and performance targets.
- Identify potential customers and business opportunities for printers, copiers, office equipment, document solutions, supplies, and related services.
- Build and maintain strong relationships with clients, suppliers, and business partners.
- Monitor sales pipelines, quotations, orders, collections coordination, and customer concerns.
- Coordinate with technical personnel to ensure timely installation, preventive maintenance, repairs, and after-sales support.
- Monitor branch inventory, equipment, supplies, and other resources; coordinate replenishment when needed.
- Review branch performance reports, sales results, operational expenses, and other relevant metrics.
- Address escalated customer concerns and ensure appropriate resolution and follow-through.
- Ensure proper documentation, compliance, workplace organization, and implementation of company policies.
- Submit regular branch performance and operational reports to management.
What we’re looking for
- Graduate of Business Administration, Management, Marketing, or a related course.
- At least five (5) years of experience in branch operations, sales supervision, or a related leadership role is preferred.
- Experience in B2B sales, office equipment, printing solutions, or technology-related products is an advantage.
- Strong leadership, communication, negotiation, and customer relationship management skills.
- Good understanding of sales targets, branch operations, and basic business reporting.
- Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Results-oriented, organized, and capable of managing multiple priorities.
- Willing to travel or conduct client visits as required.
What we offer
- Opportunities for professional development and skills enhancement.
- Company events.
- Allowances.
- Paid holidays.
- 13th month pay.
- Government-mandated benefits.
- Mandated leave credits.
About us
iSource Asia Business Solutions Corporation provides business and technology solutions, including office equipment, printing solutions, and related services. The company works with organizations to understand their operational needs and provide reliable products, services, and customer support.