Field Service Tech: Remote Diagnostics & Upgrades

Abbott Laboratories; España; Hybrid; PHP 3,037,000 - 4,628,000; Full time

Benefits offered by this job

Remote work option

Travel opportunities

Job summary

Abbott in Spain is seeking a Technical Service Specialist to perform PMs, hardware and software upgrades, installations and deinstallations, and provide first‑line support for assigned instruments.

You will troubleshoot, train customers, and collaborate with labs to maximize instrument performance, applying remote diagnostics and staying aligned with Abbott's global service standards.

Qualifications

• Bachelor's degree or equivalent required.
• Engineering degree in medical/electrical/mechanical or medical technology preferred.
• Proven track record in a similar position with strong customer references.

Responsibilities

• Provide field service support and technical troubleshooting for instruments.
• Schedule and perform planned maintenance activities (PM).
• Perform instrument upgrades and respond to service bulletins (TSBs).
• Provide first-level training and coaching to customers.

Skills

Technical troubleshooting

Customer communication

Analytical tools

Issue resolution

Product-line knowledge

Education

Bachelor's degree or equivalent

Engineering degree (medical/electrical/mechanical)

Tools

Remote diagnostics

Job description

Abbott in Spain is seeking a Technical Service Specialist to perform PMs, hardware and software upgrades, installations and deinstallations, and provide first‑line support for assigned instruments.

You will troubleshoot, train customers, and collaborate with labs to maximize instrument performance, applying remote diagnostics and staying aligned with Abbott's global service standards.