Field Service Engineer (ECE) I NCR and Pampanga

Grepcor Diamonde, Inc; Central Luzon; On-site; PHP 300,000 - 540,000; Full time

Job summary

Grepcor Diamonde, Inc is seeking a Field Service Engineer to install, calibrate, and service laboratory equipment at client sites across the Philippines. You will train customers and perform preventive maintenance to minimize downtime.

The role requires troubleshooting skills, strong communication, and willingness to travel for field support. A Licensed Electronics Engineer is required; 1+ year of experience is preferred.

Qualifications

• 1+ year experience as a Field Service Engineer or in a similar role.
• Strong troubleshooting and repair skills for lab machines.
• Excellent communication and problem-solving abilities.

Responsibilities

• Install, set up, and calibrate laboratory equipment at client sites.
• Conduct customer training on proper equipment use and maintenance.
• Perform preventive maintenance to minimize downtime.
• Diagnose, troubleshoot, and repair diagnostic devices.
• Respond to service calls onsite or remotely with effective solutions.
• Build lasting partnerships with clients through excellent service.

Skills

Field service experience

Troubleshooting lab equipment

Communication skills

Willingness to travel

Education

Licensed Electronics Engineer

Job description

About the role

As a Field Service Engineer at Grepcor Diamonde, you will play a crucial role in ensuring accurate diagnostics and smooth lab operations. You'll keep life-saving equipment performing at its best—because every test result matters.

Key responsibilities

• Install, set up, and calibrate laboratory equipment at client sites
• Conduct customer training on proper equipment use and maintenance
• Perform preventive maintenance to minimize downtime
• Diagnose, troubleshoot, and repair diagnostic devices
• Respond to service calls (onsite or remote) with quick, effective solutions
• Build lasting partnerships with clients through excellent service

About you

• Licensed Electronics Engineer (REQUIRED)
• 1+ year of experience as a Field Service Engineer or in a similar role
• Expertise in troubleshooting and repairing lab machines
• Strong problem-solving, technical, and communication skills
• Independent, proactive, and willing to travel for field support

About us

Grepcor Diamonde is committed to ensuring accurate diagnostics and smooth lab operations through reliable field service support.