Field Service Engineer I Central Luzon (Pampanga)

Grepcor Diamonde, Inc; Mabalacat; On-site; PHP 240,000 - 360,000; Full time

Job summary

Grepcor Diamonde, Inc is seeking a Field Service Engineer to ensure accurate diagnostics and smooth operation of laboratory equipment at client sites. You will install, calibrate, and train users, perform preventive maintenance, and diagnose and repair diagnostic devices to minimize downtime.

You will travel as needed to provide field support, build strong client relationships, and uphold high service standards in a dynamic lab environment.

Qualifications

• Licensed Electronics Engineer (REQUIRED).
• 1+ year of experience as Field Service Engineer or similar role.
• Experience troubleshooting and repairing lab equipment.
• Strong communication and technical skills.
• Willing to travel for field support.

Responsibilities

• Install, set up, and calibrate laboratory equipment at client sites.
• Provide customer training on equipment use and maintenance.
• Perform preventive maintenance to minimize downtime.
• Diagnose, troubleshoot, and repair diagnostic devices.
• Respond to service calls onsite or remotely with effective solutions.
• Build lasting client partnerships through excellent service.

Skills

Problem-solving

Technical skills

Communication

Travel-ready

Education

Licensed Electronics Engineer

Job description

About the role

As a Field Service Engineer at Grepcor Diamonde, you will play a crucial role in ensuring accurate diagnostics and smooth lab operations. You'll keep life-saving equipment performing at its best—because every test result matters.

Key responsibilities

• Install, set up, and calibrate laboratory equipment at client sites
• Conduct customer training on proper equipment use and maintenance
• Perform preventive maintenance to minimize downtime
• Diagnose, troubleshoot, and repair diagnostic devices
• Respond to service calls (onsite or remote) with quick, effective solutions
• Build lasting partnerships with clients through excellent service

About you

• Licensed Electronics Engineer (REQUIRED)
• 1+ year of experience as a Field Service Engineer or in a similar role
• Expertise in troubleshooting and repairing lab machines
• Strong problem-solving, technical, and communication skills
• Independent, proactive, and willing to travel for field support

About us

Grepcor Diamonde is committed to ensuring accurate diagnostics and smooth lab operations through reliable field service support.