Field Operations Dispatcher & CRM Admin

Tavor Perry; Legazpi; Hybrid; PHP 240,000 - 360,000; Full time

Job summary

Tavor Perry is seeking a proactive Dispatcher and Admin Assistant to support a growing field-service business in Legazpi, Philippines. You will coordinate technician schedules, prepare daily and multi-day plans, respond to inquiries, send quotes, confirm bookings, and issue invoices using our CRM.

Strong English communication and hands-on dispatching experience are essential to keep operations running smoothly.

Qualifications

• Experience in dispatching or scheduling for a service-based business.
• Hands-on CRM experience for lead handling, quoting, and bookings.
• Experience preparing invoices and quotes for customers.
• Strong written and spoken English with clear communication.
• Ability to manage multiple jobs and teams simultaneously.

Responsibilities

• Coordinate and schedule technician teams across multiple job sites.
• Prepare daily and multi-day job schedules for field teams.
• Respond to incoming customer leads and inquiries promptly.
• Prepare and send quotes to customers based on pricing guidelines.
• Confirm bookings and enter jobs into the company calendar.
• Monitor CRM activity and take over conversations as needed.
• Create and send invoices and follow up as needed.
• Maintain accurate customer, job, and pricing records in the CRM.
• Support owners with general administrative tasks as the role develops.
• Handover customer calls as the role grows.

Skills

Dispatching

Scheduling

CRM management

Quoting

Invoicing

English communication

Detail-oriented

Independent work

Tools

CRM software

Job description

Tavor Perry is seeking a proactive Dispatcher and Admin Assistant to support a growing field-service business in Legazpi, Philippines. You will coordinate technician schedules, prepare daily and multi-day plans, respond to inquiries, send quotes, confirm bookings, and issue invoices using our CRM.

Strong English communication and hands-on dispatching experience are essential to keep operations running smoothly.