CRM Dispatch & Scheduling Specialist

VA Masters; Cabadbaran; On-site; PHP 180,000 - 300,000; Full time

Job summary

VA Masters in the Philippines is seeking a Dispatcher and Admin Assistant to organize field operations, coordinate technician schedules across multiple sites, and prep teams for the next day. You will respond to leads, send quotes, confirm bookings, issue invoices, and maintain CRM data.

The ideal candidate has hands-on dispatching and CRM experience, clear English communication, and the ability to work independently in a fast-paced environment.

Qualifications

• Experience dispatching or scheduling for a service-based business.
• Hands-on CRM experience with lead handling, quoting and bookings.
• Experience preparing invoices and quotes, with clear written English.

Responsibilities

• Coordinate and schedule technician teams across multiple sites and communities.
• Prepare daily and multi-day job schedules so teams are ready for each site.
• Respond to incoming leads and inquiries professionally and promptly.
• Prepare and send quotes based on pricing guidelines.
• Confirm bookings and enter jobs into the company calendar.
• Monitor CRM activity and handle tasks the system cannot complete.
• Create and send invoices and follow up as needed.
• Maintain accurate customer, job, and pricing records in the CRM.
• Support owners with general administrative tasks as the role develops.
• Handle customer phone calls as the role grows and confidence builds.

Skills

Dispatching

CRM management

Customer invoicing

English communication

Time management

Independent work

Tools

CRM systems

Invoicing tools

Job description

VA Masters in the Philippines is seeking a Dispatcher and Admin Assistant to organize field operations, coordinate technician schedules across multiple sites, and prep teams for the next day. You will respond to leads, send quotes, confirm bookings, issue invoices, and maintain CRM data.

The ideal candidate has hands-on dispatching and CRM experience, clear English communication, and the ability to work independently in a fast-paced environment.