Field Operations Data & Client Support Specialist

Unisys; Agusan del Sur; In loco; PHP 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Unisys is seeking an entry-level Data Process Specialist in the Philippines to provide support across assigned service areas. You will assist clients via multiple channels, handle orders and payments, and maintain accurate records to support operations.

The role emphasizes adherence to regulatory requirements and internal standards, with potential for direct client interface and collaboration with franchises and stakeholders.

Competenze

• High School Diploma or GED is required.
• Generally, less than 2 years' experience in the area of responsibility.

Mansioni

• Provides Data Process support within an assigned service or product area.
• Performs various Data Process duties, such as assisting clients via phone, email, chat or other channels—answering inquiries, resolving complaints or providing product/service information.
• Handling and processing product, service or other orders/requests.
• Entering and updating transactional information into databases, spreadsheets or other systems.
• Handling transactions and processing payments.
• Maintains accurate records of client interactions, service requests, transactions and changes.
• Maintains and delivers excellent service and relationships with clients, franchises and other supported stakeholders.
• Develops understanding of and adheres to regulatory requirements and Unisys business process outsourcing standards and policies.
• Escalates complex issues per established protocol.
• May have direct client interface.

Formazione

High School Diploma or GED

Descrizione del lavoro

Unisys is seeking an entry-level Data Process Specialist in the Philippines to provide support across assigned service areas. You will assist clients via multiple channels, handle orders and payments, and maintain accurate records to support operations.

The role emphasizes adherence to regulatory requirements and internal standards, with potential for direct client interface and collaboration with franchises and stakeholders.