Data Processing & Client Support Specialist

Unisys; Tagbilaran; On-site; PHP 180,000 - 240,000; Full time

Job summary

Unisys is seeking an entry-level Data Process professional to provide support across assigned service areas in the Philippines. The role involves assisting clients via phone, email, and chat, handling orders and changes, and entering data into systems with an emphasis on accuracy and compliance.

Responsibilities include processing payments, maintaining records, and upholding strong client relationships. Candidates typically have a High School Diploma or GED and less than two years of related

Qualifications

• High School Diploma or GED is required.
• Generally, less than 2 years' experience in the area of responsibility.

Responsibilities

• Provide data process support within an assigned service or product area.
• Assist clients via phone, email, chat or other channels—answer inquiries, resolve complaints or provide information.
• Handle and process product, service or other orders/requests and changes.
• Enter and update transactional information into databases, spreadsheets or other systems.
• Handle and process payments.
• Maintain accurate records of client interactions, service requests, transactions and changes.
• Deliver excellent service and relationships with clients, franchises and other stakeholders.
• Adhere to regulatory requirements and Unisys BPO standards and policies.
• Escalate complex issues per protocol; may have direct client interface.

Skills

Data entry

Customer support

Data processing

Payment processing

Education

High School Diploma or GED

Job description

Unisys is seeking an entry-level Data Process professional to provide support across assigned service areas in the Philippines. The role involves assisting clients via phone, email, and chat, handling orders and changes, and entering data into systems with an emphasis on accuracy and compliance.

Responsibilities include processing payments, maintaining records, and upholding strong client relationships. Candidates typically have a High School Diploma or GED and less than two years of related