Data & Customer Service Associate - Registry Ops

Unisys; Compostela; On-site; PHP 201,000 - 268,000; Full time

Job summary

Unisys in Cebu City, Philippines seeks a Civil Registry Associate to provide data process support and manage client interactions across channels. The role includes handling orders, updating databases, and ensuring accurate records while adhering to regulatory standards.

The ideal candidate has a High School Diploma or GED and typically less than 2 years of experience in the field. This full-time position emphasizes compliance and quality service delivery.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years’ experience in area of responsibility.

Responsibilities

• Provides Data Process support within an assigned service or product area.
• Assists clients via phone, email, chat or other channels – answering inquiries, resolving complaints or providing product/service information.
• Handles and processes product/service orders/requests and changes.
• Enters and updates transactional information into databases or systems.
• Maintains accurate records of client interactions, service requests, transactions and changes.
• Escalates complex issues per established protocol.

Education

High School Diploma or GED

Job description

Unisys in Cebu City, Philippines seeks a Civil Registry Associate to provide data process support and manage client interactions across channels. The role includes handling orders, updating databases, and ensuring accurate records while adhering to regulatory standards.

The ideal candidate has a High School Diploma or GED and typically less than 2 years of experience in the field. This full-time position emphasizes compliance and quality service delivery.