Field Operations & Agency Performance Lead

bajajauto; Hinoba-an; On-site; PHP 300,000 - 600,000; Full time

Job summary

Bajaj Auto is seeking a field-operations professional to allocate portfolios to vendors, review performance with FOS/TL, and coordinate with agencies for effective case resolutions. The role emphasizes risk mitigation, call planning, and timely billing closures.

Candidates should have 2+ years in financial services or related sectors, with a background in relationship management and field operations. This is an on-site role based in the listed city and requires multitasking and result

Qualifications

• Must have 2+ years of experience in Financial Services/Banking/FMCG/NBFC
• Graduate degree or higher (MBA preferred)
• Experience in relationship management and field risk cases

Responsibilities

• Allocate portfolio to vendors based on past performance and FOS availability
• Review cases with FOS/TL and assign work by disposition code
• Coordinate with agencies to plan calls for better resolution
• Manage receipts and repo kits auditing
• Close agency billing within 60 days of work completion
• Coordinate with legal for actions against chronic defaulters

Skills

Portfolio allocation

Case review

Agency coordination

Call planning

CRM queries

Education

Any Graduate/PG/MBA

Tools

CRM software

Agency management tools

Job description

Bajaj Auto is seeking a field-operations professional to allocate portfolios to vendors, review performance with FOS/TL, and coordinate with agencies for effective case resolutions. The role emphasizes risk mitigation, call planning, and timely billing closures.

Candidates should have 2+ years in financial services or related sectors, with a background in relationship management and field operations. This is an on-site role based in the listed city and requires multitasking and result