Field Officer

Sumisho Motor Finance Corporation; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

13th Month Pay

Paid Holidays

HMO

Job summary

A financial services company seeks a Credit Verifier/Field Collector to manage debt collection from clients in Pampanga. Responsibilities include visiting customers, collecting debts, and managing motorcycle repossession tasks. Candidates should have a minimum of 2 years of vocational course or relevant degree, motorcycle driving skills, and experience in field collections. The company offers a dynamic working environment in San Fernando, Pampanga.

Qualifications

• Candidate must possess at least a 2-year Vocational Course or Bachelor's/College Degree in any field.
• Must have at least Non-Professional Driver's License and a Motorcycle Unit.
• With 6 months to 1 year of experience as Credit Verifier and/or Field Collector.

Responsibilities

• Collects branch's accounts receivables and debts through effective field debt collection efforts.
• Visit assigned customers to collect debt payments and issue receipts.
• Assist in the resolution of customer concerns.

Skills

Motorcycle driving

Negotiation skills

Debt collection

Education

Vocational Course or Bachelor's/College Degree

Job description

Job Description

Collects branch's accounts receivables and/or other debts owed to the latter through effective field debt collection efforts.

Qualifications

• Candidate must possess at least 2 year Vocational Course or Bachelor's/College Degree in any field.
• Required Skill(s): Motorcycle driving.
• Must have proven skills in negotiation and motorcycle repossession.
• With 6 months to 1 year of experience as Credit Verifier and/or Field Collector.
• Must be willing to work rain or shine.
• Willing to be assigned in San Fernando, Pampanga Branch.
• Must have at least Non-Professional Driver's License and has Motorcycle Unit.
• Preferably residing in areas of Pampanga.

Field Collections

• Visit assigned list of customers indicated in the FS (Field Specialist’s) daily itinerary and collect debt payment.
• Issue receipts on payment received and remit them to authorized payment channels.
• Assist in the resolution of customer's concerns and queries.
• Secure Promise to Pay Letter, Voluntary Surrender Letter if applicable, for those who are not able to pay.
• Update new customer contact information.
• Remit all collection received after 3:00 PM to Sumisho’s account and secure duplicate copy of the deposit slip with machine validation.
• Counsel customers on managing the account.
• Filing complaints and attend mediations if needed.

Demand Letter Issuance

• Issue demand letter to customers who cannot be reached or contacted or those who are always out of the house.

Repossession

• Pull-out and inspect actual motorcycle from delinquent customers who are unable to pay on the prescribed limits by the BCTL (Branch Collections Team Lead), FS (Field Specialist) Manager and Asset Control.
• Perform other related functions that may be assigned by the BCTL (Branch Collections Team Lead).

Working Location

San Fernando, Pampanga