FIELD COLLECTION SPECIALIST

Sumisho Motor Finance Corporation; Pampanga; On-site; PHP 167,400 - 256,680; Full time

Benefits offered by this job

Incentives

HMO

Job Training

13th Month Pay

Paid Holidays

Job summary

Sumisho Motor Finance Corporation is seeking a Field Collections Specialist to manage debt recovery efforts, visiting customers, collecting payments, and ensuring proper documentation of transactions. The role requires motorcycle driving skills and experience in collections.

The candidate will handle repossession actions when needed and coordinate with branch leadership to secure payments, while maintaining customer relations and compliance throughout the process.

Qualifications

• Candidate must have college level education or a bachelor's/college degree in any field.
• Required skills include motorcycle driving and proven negotiation and motorcycle repossession abilities.
• 6 months to 1 year of experience as Credit Verifier or Field Collector is preferred.
• Must be willing to work rain or shine and be assigned to the Mandurriao, Iloilo branch.
• At least a non-professional driver's license and own motorcycle unit are required.

Responsibilities

• Visit assigned customers daily to collect debts as per the FS list.
• Issue receipts for payments and remit to approved channels.
• Assist in resolving customer concerns and queries.
• Secure Promise to Pay Letter or Voluntary Surrender Letter when applicable.
• Update customer contact information as needed.

Skills

Motorcycle driving

Negotiation

Repossession

Field collection

Education

Bachelor's degree

College level

2-year vocational course

Tools

Motorcycle

Job description

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

HMO

Professional Development

Job Training

Qualifications:

• Candidate must possess at least College level, 2year Vocational Course or Bachelor's/College Degree in any field.
• Required Skill(s): Motorcycle driving.
• Must have proven skills in negotiation and motorcycle repossession.
• With 6 months to 1 years of experience as Credit Verifier and/or Field Collector.
• Must be willing to work rain or shine.
• Willing to be assigned in Mandurriao, Iloilo branch.
• Must have at least Non-Professional Driver's License and has Motorcycle Unit.

Responsibilities:

Field Collection Specialistcollects branch's accounts receivables and/or other debts owed to the latter through effective field debt collection efforts.

Field Collections

• a. Visit assigned list of customers indicated in the FS (Field Specialist’s) daily itinerary and collect debt payment.
• b. Issue receipts on payment received and remit them to authorized payment channels.
• c. Assist in the resolution of customer’s concerns and queries.
• d. Secure Promise to Pay Letter, Voluntary Surrender Letter if applicable, for those who are not able to pay.
• e. Update new customer contact information.
• f. Remit all collection received after 3:00 PM to Sumisho’s account and secure duplicate copy of the deposit slip with machine validation.
• g. Counsel customers on managing the account.
• h. Filing complaints and attend mediations if needed.

Demand Letter Issuance

• a. Issue demand letter to customers who cannot be reached or contacted or those who are always out of the house.

Repossession

• a. Pull-out and inspect actual motorcycle from delinquent customers who are unable to pay on the prescribed limits by the BCTL (Branch Collections Team Lead), FS (Field Specialist) Manager and Asset Control.
• b. Perform other related functions that may be assigned by the BCTL (Branch Collections Team Lead).

DRIVING

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