Field Collector

Eagle Eye Business & Collection Services, Inc.; Nueva Ecija; Vor Ort; PHP 201.000 - 312.000; Vollzeit

Zusammenfassung

Eagle Eye Business & Collection Services, Inc. is seeking a field collector in Nueva Ecija to pursue overdue accounts, locate assets, and deliver demands. You will assess pay ability, coordinate with legal, and maintain meticulous records while ensuring asset security.

You will travel within the assigned area, conduct skip tracing, and escalate complex cases as needed. Strong communication and reliability are essential for success in this on-site role.

Qualifikationen

• Must own a motorcycle.
• Must have a valid driver's license.
• Willing to conduct fieldwork and travel within the assigned area.
• Responsible, reliable, and hardworking.
• Good communication and interpersonal skills.
• Familiarity with the assigned area is an advantage.
• Willing to start as soon as possible.

Aufgaben

• Conduct field visits to clients with overdue accounts to collect payments and gather proofs of payment.
• Locate and recover company assets from delinquent customers.
• Deliver collection notices and demand letters.
• Assess customers' ability to pay and recommend actions.
• Coordinate with the legal team for accounts requiring legal action.
• Negotiate for voluntary surrender of assets when applicable.
• Maintain records of collections, payments, and repossessed items.
• Safeguard repossessed assets and ensure proper documentation.
• Report daily activities to supervisor and related groups.
• Escalate unresolved accounts and misconduct by subordinates.
• Handle disputes professionally while maintaining good relations.
• Conduct skip tracing to locate assets and uncooperative clients.
• Maintain coordination with the Account Analyst.
• Monitor assigned accounts and achieve collection targets.
• Follow company policies and repossession guidelines.
• Perform other tasks as assigned.

Kenntnisse

Motorcycle ownership

Driver's license

Fieldwork readiness

Travel readiness

Reliability

Communication skills

Area familiarity

Jobbeschreibung

1. Conduct field visits to clients with overdue accounts to collect payments, gather proof of payment, negotiate settlements, verify asset locations and assess repossession feasibility.

2. Locate and recover company assets (e.g., vehicles or other collateral) from delinquent customers.

3. Deliver collection notices, demand letters, and other necessary documents.

4. Assess customers’ ability to pay and recommend appropriate actions.

5. Coordinate with the legal team for accounts requiring legal action.

6. Negotiate with customers to encourage voluntary surrender of assets when applicable.

7. Maintain accurate records of collection efforts, payments received, and repossessed items.

8. Safeguard repossessed assets and ensure proper documentation.

9. Report daily collection and recovery activities to the immediate superior and to the respective Viber group.

10. Escalate unresolved or problematic accounts and misconduct by subordinates to the immediate superior.

11. Handle disputes and objections professionally while maintaining good customer relations.

12. Conduct skip tracing and investigative efforts to locate assets and uncooperative clients.

13. Maintain constant coordination and communication with the Account Analyst.

14. Monitor assigned accounts and achieved collection and provision target.

15. Follow all company policies and legal guidelines related to repossession procedures.

16. Perform other related tasks assigned by the immediate superior.

Qualifications:

• Must own a motorcycle

• Must have a valid driver's license

• Willing to conduct fieldwork and travel within the assigned area

• Responsible, reliable, and hardworking

• Good communication and interpersonal skills

• Familiarity with the assigned area is an advantage

• Willing to start as soon as possible