Field Collector

Eagle Eye Business & Collection Services, Inc.; Davao City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Eagle Eye Business & Collection Services, Inc. is seeking a Field Collections Agent in Davao City to visit clients with overdue accounts, collect payments, and gather proof of payment. You will locate and recover assets, deliver notices, assess repayment ability, and coordinate with the legal team on actions.

The role requires fieldwork, motorcycle ownership, and a valid driver’s license. If you are reliable, communicate well, and know the area, join our team and help maintain strong customer

Qualifications

• Must own a motorcycle.
• Must have a valid driver's license.
• Willing to conduct fieldwork and travel within the assigned area.
• Responsible, reliable, and hardworking.
• Good communication and interpersonal skills.
• Familiarity with the assigned area is an advantage.
• Willing to start as soon as possible.

Responsibilities

• Visit clients with overdue accounts to collect payments and gather proof of payment.
• Locate and recover company assets from delinquent customers.
• Deliver collection notices, demand letters, and other necessary documents.
• Assess customers’ ability to pay and recommend appropriate actions.
• Coordinate with the legal team for accounts requiring legal action.
• Maintain accurate records of collection efforts, payments received, and repossessed items.
• Report daily collection and recovery activities to the immediate superior and to the respective Viber group.
• Conduct skip tracing and investigative efforts to locate assets and uncooperative clients.

Skills

Motorcycle owner

Driver's license

Fieldwork

Travel readiness

Communication skills

Area familiarity

Start soon

Job description

1. Conduct field visits to clients with overdue accounts to collect payments, gather proof of payment, negotiate settlements, verify asset locations and assess repossession feasibility.

2. Locate and recover company assets (e.g., vehicles or other collateral) from delinquent customers.

3. Deliver collection notices, demand letters, and other necessary documents.

4. Assess customers’ ability to pay and recommend appropriate actions.

5. Coordinate with the legal team for accounts requiring legal action.

6. Negotiate with customers to encourage voluntary surrender of assets when applicable.

7. Maintain accurate records of collection efforts, payments received, and repossessed items.

8. Safeguard repossessed assets and ensure proper documentation.

9. Report daily collection and recovery activities to the immediate superior and to the respective Viber group.

10. Escalate unresolved or problematic accounts and misconduct by subordinates to the immediate superior.

11. Handle disputes and objections professionally while maintaining good customer relations.

12. Conduct skip tracing and investigative efforts to locate assets and uncooperative clients.

13. Maintain constant coordination and communication with the Account Analyst.

14. Monitor assigned accounts and achieved collection and provision target.

15. Follow all company policies and legal guidelines related to repossession procedures.

16. Perform other related tasks assigned by the immediate superior.

Qualifications:

• Must own a motorcycle

• Must have a valid driver's license

• Willing to conduct fieldwork and travel within the assigned area

• Responsible, reliable, and hardworking

• Good communication and interpersonal skills

• Familiarity with the assigned area is an advantage

• Willing to start as soon as possible