field collector

Goldenpine Realty and Devt. Inc.; Cabanatuan; On-site; PHP 200,000 - 320,000; Full time

Job summary

Goldenpine Realty and Devt. Inc. in the Philippines is seeking a Collections Associate to manage customer accounts, monitor outstanding balances, and support timely payment collection.

You will coordinate with clients, prepare daily and monthly reports, issue receipts, and maintain complete payment records while building positive relationships.

Qualifications

• Experience handling customer accounts, collections, or related functions.
• Strong follow-up, coordination, and customer service skills.
• Ability to prepare accurate daily and monthly reports.
• Organised, reliable, and able to manage multiple accounts.
• Clear communication and professional client relations.

Responsibilities

• Monitor customer accounts and overdue balances.
• Follow up payments with customers and coordinate collections.
• Collect payments and document transactions.
• Prepare collection itineraries and schedules for client visits.
• Issue official receipts and maintain payment records.
• Prepare daily and monthly collection reports.
• Coordinate with clients regarding balances, payment schedules, and concerns.
• Maintain professional relationships with customers.

Skills

Accounts receivable

Collections

Follow-up

Documentation

Customer service

Tools

Microsoft Office

Job description

About the role

Manage customer accounts and support timely payment collection by monitoring outstanding balances, coordinating with clients, maintaining accurate records, and preparing regular collection reports. This role helps maintain healthy cash flow while building positive customer relationships.

Key responsibilities

• Manage and monitor customer accounts and overdue balances.
• Conduct payment follow-ups with customers and coordinate collection activities.
• Collect customer payments and ensure transactions are properly documented.
• Prepare collection itineraries and schedules for client visits.
• Issue official receipts and maintain complete payment records.
• Prepare daily and monthly collection reports.
• Coordinate with clients regarding account balances, payment schedules, and outstanding concerns.
• Maintain professional and positive relationships with customers.

What we're looking for

• Experience handling customer accounts, collections, accounts receivable, or a related function.
• Strong follow-up, coordination, and customer service skills.
• Good attention to detail when monitoring overdue accounts and documenting payments.
• Ability to prepare accurate daily and monthly reports.
• Organised, reliable, and comfortable managing multiple customer accounts.
• Clear communication skills and a professional approach to client relationships.
• Basic proficiency in Microsoft Office or similar productivity tools.