Field Collections Specialist - Motorcycle Repossession

SUMISHO MOTOR FINANCE CORPORATION; San Fernando; On-site; PHP 167,000 - 312,000; Full time

Job summary

Sumisho Motor Finance Corporation in the Philippines seeks a Field Collections Specialist focused on debt recovery for motorcycle portfolios. The role requires visiting customers, collecting payments, issuing receipts, and resolving inquiries, with emphasis on securing Pay Letters when needed.

You will report to the San Fernando, La Union branch and must own a motorcycle and hold a valid Non-Professional Driver's License.

Qualifications

• Must have college-level education, a 2-year vocational course, or a Bachelor's/College Degree in any field.
• Must possess a valid Non-Professional Driver's License and own a motorcycle.
• Willing to perform fieldwork and report to the San Fernando, La Union branch.

Responsibilities

• Visit assigned customers daily and collect debt payment.
• Issue receipts on payment received and remit to authorized payment channels.
• Assist in the resolution of customer’s concerns and queries.
• Secure Promise to Pay Letter, Voluntary Surrender Letter if applicable.
• Update new customer contact information.
• Remit all collections received after 3:00 PM to Sumisho’s account and secure duplicate copy of the deposit slip with machine validation.
• Counsel customers on managing the account.
• Filing complaints and attend mediations if needed.
• Issue demand letter to customers who cannot be reached.
• Pull-out and inspect actual motorcycle from delinquent customers who are unable to pay.
• Perform other related functions that may be assigned by the BCTL.

Skills

Motorcycle driving

Negotiation

Fieldwork

Education

Education: college/vocational/bachelor

Job description

Sumisho Motor Finance Corporation in the Philippines seeks a Field Collections Specialist focused on debt recovery for motorcycle portfolios. The role requires visiting customers, collecting payments, issuing receipts, and resolving inquiries, with emphasis on securing Pay Letters when needed.

You will report to the San Fernando, La Union branch and must own a motorcycle and hold a valid Non-Professional Driver's License.