Field Collections Specialist

Skyro; Subic; On-site; PHP 167,000 - 301,000; Full time

Job summary

Skyro seeks field-oriented professionals for a Subic-based role focused on pre-collection and field activities. You will engage with customers to resolve past-due accounts, carry out field visits, and collect payments using POS and digital tools.

You will also conduct store validation and fraud checks to ensure compliance, reporting results through our field app. The position requires HS graduation, a valid motorcycle and driver’s license, and willingness to be deployed to Subic areas.

Qualifications

• HS graduate with own motorcycle and driver's license; familiar with Subic area.
• Willing to be assigned to the specified areas.
• Have powerbank and charging cables for CP.
• Target oriented person.
• Willing to use personal cellphone for work purposes.

Responsibilities

• Pursue pre-collection and resolution of past due customer accounts by engaging with customers directly.
• Carry out fieldwork and meet with customers who have delinquent accounts; collect payments using POS machines or digital tools.
• Conduct mystery shopping and validation visits to merchants to assess compliance and customer experience.
• Validate suspected fraudulent or non-compliant activities identified through field findings.
• Plan routes to optimize efficiency and complete field visits on time.
• Print and deliver demand letters and other required documents.

Skills

Target oriented

Education

High School Graduate

Tools

POS machines

Digital payment tools

Job description

Skyro seeks field-oriented professionals for a Subic-based role focused on pre-collection and field activities. You will engage with customers to resolve past-due accounts, carry out field visits, and collect payments using POS and digital tools.

You will also conduct store validation and fraud checks to ensure compliance, reporting results through our field app. The position requires HS graduation, a valid motorcycle and driver’s license, and willingness to be deployed to Subic areas.