Field Collection Officer (SJDM)

Billease; San Jose del Monte; On-site; PHP 167,000 - 257,000; Full time

Job summary

Billease is seeking a field collection specialist in Bulacan who will locate delinquent customers, discuss payment arrangements, and follow up on promises. The role requires familiarity with the San Jose del Monte area, a valid driver's license, and ownership of a registered motorcycle.

Proficiency with smartphones and computers is expected for daily communications and record-keeping. Ideal candidates will have some field collection experience, demonstrate professionalism with a firm but

Qualifications

• Live in San Jose del Monte City, Bulacan with preferred areas.
• Field collection experience is an advantage.
• Valid and updated Driver’s License and own a registered motorcycle.
• Familiar with the assigned area.
• Comfortable using a smartphone and computer literate.
• Professional, responsible with respectful but firm collection approach.

Responsibilities

• Contact and locate delinquent customers through available contact information to discuss account status.
• Discuss and negotiate appropriate payment arrangements based on approved collection guidelines.
• Follow up on repayments promises customers of past due payment.
• Identify and escalate uncooperative or high-risk accounts when necessary.
• Ensure that collection activities are conducted professionally and in accordance with company policies and data privacy guidelines.

Skills

Field collection experience

Driver's license

Own motorcycle

Smartphone proficiency

Computer literacy

Area familiarity

Job description

Job Description:

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job:

• Contact and locate delinquent customers through available contact informationto discuss account status.
• Discuss and negotiate appropriate payment arrangements based on approved collection guidelines.
• Follow up on repayments promises customers of past due payment
• Identify and escalation uncooperative or high-risk accounts when necessary.
• Ensure that collection activities are conducted professionally and in accordance with company policies and data privacy guidelines.

The Ideal Candidate

• You live in San Jose del Monte City, Bulacan — preferably Sapang Palay, Citrus, Minuyan, or Fatima.
• Field collection experience is an advantage.
• You have a valid and updated Driver’s License and own a registered motorcycle.
• You are familiar with the assigned area.
• You are comfortable using a smartphone, mobile applications andcomputer literate.
• Professional, responsible, and able to handle customers with a respectful but firm collection approach.