Field Collection Officer - Pampanga

Billease; Pampanga; On-site; PHP 240,000 - 360,000; Full time

Job summary

Billease in the Philippines seeks a Collection Agent in Pampanga to contact delinquent customers, outline their account status, and discuss workable recovery options to resolve past-due payments.

The role requires hands-on field collection experience, a valid driving license, motorcycle ownership, and basic computer literacy to document interactions and progress.

Qualifications

• Experience in field collection is required.
• Valid driver’s license and motorcycle ownership are required.
• Computer literacy.

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payments.
• Identify and escalation uncooperative customers to Legal.

Skills

Field collection experience

Job description

About us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payment.
• Identify and escalation uncooperative customers to Legal.

The Ideal Candidate

• Field collection experience is required
• Has a valid/updated Driving License and should own a motorcycle
• Computer literate