Field Collection Officer (VALENZUELA CITY)

Billease; Valenzuela; On-site; PHP 201,000 - 312,000; Full time

Job summary

Billease is seeking a field collection professional based in Valenzuela City to contact delinquent customers and discuss account status. You will assess customer stories, propose workable repayment solutions, and follow up on promises for past-due payments.

Ideal candidates have field collection experience, hold a valid driving license with motorcycle ownership, and are computer literate. Join a fast-paced team in the Metro Manila area.

Qualifications

• Must live in Valenzuela City
• Field collection experience is required
• Valid/updated driving license and ownership of a motorcycle
• Computer literate

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess customer stories and suggest beneficial solutions.
• Follow up on repayments promises for past-due payments.
• Identify and escalate uncooperative customers to Legal.

Job description

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises customers of past due payment.
• Identify and escalation uncooperative customers to Legal.

The Ideal Candidate

• You Live in Valenzuela City
• Field collection experience is required
• Has a valid/updated Driving License and should own a motorcycle
• Computer literate