Field Collections Officer - Luzon

BillEase; Luzon; On-site; PHP 223,200 - 334,800; Full time

Job summary

BillEase is looking for a Field Collection Agent in Isabela, Luzon. The ideal candidate will have experience in field collection, a valid driving license, and ownership of a motorcycle. Responsibilities include contacting delinquent customers, assessing their situations, following up on repayments, and escalating issues to Legal if necessary. Join BillEase to help enhance the shopping and payment experience for our diverse customers.

Qualifications

• Field collection experience is required.
• Has a valid/updated Driving License and should own a motorcycle.

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises from customers of past due payment.
• Identify and escalate uncooperative customers to Legal.

Skills

Field collection experience

Valid Driving License

Own a motorcycle

Job description

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Contacts delinquent customers to discuss account status.

Inform and assess the customer's story and suggest a beneficial solution.

Follow up on repayments promises customers of past due payment.

Identify and escaluncooperative customers to Legal.

Ideal Candidate

• Field collection experience is required
• Has a valid/updated Driving License and should own a motorcycle

By submitting your application, you authorize Billease to collect, process, and store your personal information for recruitment and evaluation purposes. We ensure that your data is handled confidentially and may be shared with authorized internal teams or third parties as part of these processes. If applicable, you also consent to Billease using your provided information to update our records to ensure the accuracy and completeness of your details. All information will be securely managed and used exclusively for the purposes stated above, in compliance with applicable data protection regulations.