Field Collection Officer (Meycauayan)

Billease; Meycauayan, Hinoba-an; On-site; PHP 201,000 - 312,000; Full time

Job summary

Billease is seeking a field collection specialist to support our operations in Meycauayan City, Bulacan. You will contact delinquent customers, assess accounts, and pursue approved collection guidelines to recover past-due amounts.

Applicants must hold a valid driver’s license and own a motorcycle, be comfortable with smartphones and apps, and maintain a professional yet firm collection approach. Familiarity with the local area is a plus.

Qualifications

• Live in Meycauayan City, Bulacan.
• Valid and updated Driver's License and own motorcycle.
• Familiar with the assigned area.
• Comfortable using a smartphone, mobile apps and computer literate.
• Professional, responsible, and able to handle customers with a respectful but firm collection approach.

Responsibilities

• Contact and locate delinquent customers through available contact information to discuss account status.
• Discuss and negotiate appropriate payment arrangements based on approved collection guidelines.
• Follow up on repayments promises with customers of past due payments.
• Identify and escalate uncooperative or high-risk accounts when necessary.
• Ensure that collection activities are conducted professionally and in accordance with company policies and data privacy guidelines.

Skills

Field collection

Driver's license

Motorcycle owner

Smartphone use

Customer handling

Area familiarity

Job description

Job Description:

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job:

• Contact and locate delinquent customers through available contact information to discuss account status.
• Discuss and negotiate appropriate payment arrangements based on approved collection guidelines.
• Follow up on repayments promises customers of past due payment
• Identify and escape uncooperative or high-risk accounts when necessary.
• Ensure that collection activities are conducted professionally and in accordance with company policies and data privacy guidelines.

The Ideal Candidate

• You live in Meycauayan City, Bulacan.
• Field collection experience is an advantage.
• You have a valid and updated Driver's License and own a registered motorcycle.
• You are familiar with the assigned area.
• You are comfortable using a smartphone, mobile applications and computer literate.
• Professional, responsible, and able to handle customers with a respectful but firm collection approach.