Facility Coordinator/Receptionist (Taguig)

Jones Lang LaSalle Property Consultants Pte Ltd; Philippines; On-site; PHP 500,000 - 750,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Taguig seeks a Facility Coordinator/Receptionist to ensure facility operations meet quality standards. You will support QA programs, coordinate inspections, and assist in risk assessments.

The role focuses on quality control, documentation, and collaboration with maintenance teams and vendors to uphold industry standards and regulatory compliance.

Qualifications

• Bachelor's degree in Facility Management, Engineering, or related field.
• 3+ years experience in facility management with focus on quality control processes.
• Strong knowledge of quality management principles and methodologies.
• Experience with facility management software and documentation systems.
• Excellent analytical and problem‑solving skills.
• Strong attention to detail and commitment to quality standards.
• Effective communication and interpersonal abilities.
• Proficiency with data analysis and reporting tools.

Responsibilities

• Develop and implement quality control protocols for all facility management processes.
• Conduct regular quality inspections of building systems, equipment, and maintenance work.
• Monitor and evaluate vendor performance against established service level agreements.
• Create and maintain documentation for quality assurance procedures and compliance records.
• Coordinate with maintenance teams to address quality issues and implement corrective actions.
• Analyze quality metrics and prepare reports for management on facility performance.
• Lead quality improvement initiatives and recommend process enhancements.
• Ensure compliance with industry standards, regulations, and internal policies.
• Participate in risk assessment activities related to facility operations.
• Train staff on quality control processes and best practices.
• Respond to and investigate quality-related incidents or complaints.
• Collaborate with other departments to align quality control efforts.

Skills

Analytical thinking

Problem solving

Communication

Attention to detail

Interpersonal skills

Education

Bachelor's degree in Facility Management, Engineering, or related field

Tools

Facility management software

Documentation systems

Job description

Facility Coordinator/Receptionist (Taguig)

The Facility Coordinator is responsible for ensuring all facility operations meet established quality standards and compliance requirements. This role oversees quality assurance processes, conducts systematic inspections, and implements continuous improvement initiatives to maintain optimal facility conditions.

Key Responsibilities

Develop and implement quality control protocols for all facility management processes

Conduct regular quality inspections of building systems, equipment, and maintenance work

Monitor and evaluate vendor performance against established service level agreements

Create and maintain documentation for quality assurance procedures and compliance records

Coordinate with maintenance teams to address quality issues and implement corrective actions

Analyze quality metrics and prepare reports for management on facility performance

Lead quality improvement initiatives and recommend process enhancements

Ensure compliance with industry standards, regulations, and internal policies

Participate in risk assessment activities related to facility operations

Train staff on quality control processes and best practices

Respond to and investigate quality-related incidents or complaints

Collaborate with other departments to align quality control efforts

Required Qualifications

Bachelor's degree in Facility Management, Engineering, or related field

3+ years experience in facility management with focus on quality control processes

Strong knowledge of quality management principles and methodologies

Experience with facility management software and documentation systems

Excellent analytical and problem‑solving skills

Strong attention to detail and commitment to quality standards

Effective communication and interpersonal abilities

Proficiency with data analysis and reporting tools

Preferred Qualifications

Professional certification in Quality Management or Facility Management

Experience with ISO standards and quality management systems

Knowledge of regulatory compliance in facility operations

Background in process improvement methodologies (Six Sigma, Lean)

Experience with audit processes and procedures

Working Conditions

Full‑time, regular position

May require occasional evening or weekend work for inspections or audits

Physical requirements include walking throughout facilities and accessing various building areas

Some travel may be required between multiple locations for quality assessment

Commercial & Industrial Property Management 1,001-5,000 employees

About Us

https://www.us.jll.com/content/dam/jll-com/documents/pdf/research/jll-why-work-with-us.pdf

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.

JLL is a Fortune 500 company with nearly 300 corporate offices, operations in over 80 countries and a global workforce of 83,500 as of March 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit www.jll.com.

Facilities Management, Tenant representation, real estate, property, financial services, investment, corporate solutions, capital markets, outsourcing, commercial property, and sustainability

About Us

https://www.us.jll.com/content/dam/jll-com/documents/pdf/research/jll-why-work-with-us.pdf

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.

JLL is a Fortune 500 company with nearly 300 corporate offices, operations in over 80 countries and a global workforce of 83,500 as of March 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit www.jll.com.

Facilities Management, Tenant representation, real estate, property, financial services, investment, corporate solutions, capital markets, outsourcing, commercial property, and sustainability