Facilities Analyst

QBE Group Shared Services Centre; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

QBE Group Shared Services Centre is seeking a facilities operations professional to coordinate maintenance projects, collaborate with stakeholders, and manage vendor relationships to ensure smooth department operations and contribute to business objectives.

The role emphasizes maintaining equipment and processes, supporting business goals, and planning for emergencies, with responsibilities spanning security, safety, and after-hours site support.

Qualifications

• Tertiary Degree or equivalent combination of education and work experience.
• Some relevant work experience.
• Facilities management experience is preferred.
• Experience leading others or increasing levels of responsibility is preferred.

Responsibilities

• Maintain equipment and processes efficiently to meet operational plan and budget commitments.
• Support department and company objectives through process enhancements and presenting results to business leaders.
• Plan and respond to catastrophic events and emergencies for business continuity.
• Manage facilities operations including security, safety, and site support outside normal hours.
• Build long-term vendor relationships to ensure alignment with business operations.
• Lead process improvement projects by resolving complex issues and introducing innovative tools.
• Foster relationships with senior management and execute ad-hoc requests.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others.

Skills

Adaptability

Analytical Thinking

Buildings Management

Business Management

Communication

Complaint Management

Cost Management

Critical Thinking

Facility Management

Intentional collaboration

Managing performance

Preventive Maintenance

Regulatory Compliance

Safe Operation

Stakeholder Management

Education

Tertiary Degree or equivalent combination of education and work experience

Job description

Primary Details

Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to support facilities operations by coordinating maintenance projects, collaborating with stakeholders, and managing vendor relationships to ensure smooth department operations and contribute to business objectives.

Responsibilities

• Maintain equipment and processes efficiently to meet operational plan and budget commitments.
• Support department and company objectives through process enhancements and presenting results to business leaders.
• Plan and respond to catastrophic events and emergencies for business continuity.
• Manage facilities operations including security, safety, and site support outside normal hours.
• Build long-term vendor relationships to ensure alignment with business operations.
• Lead process improvement projects by resolving complex issues and introducing innovative tools.
• Foster relationships with senior management and execute ad-hoc requests.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others.

Work Experience

Necessary Work Experience includes:

• Some relevant work experience.

Preferred Work Experience includes:

• Facilities management experience.
• Experience managing or leading others.
• Increasing levels of responsibility.

Qualifications

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

US Only - Travel Frequency

Infrequent (approximately 1-4 trips annually)

US Only - Physical Demands

Facilities & Maintenance Work is generally performed on campus grounds. This may include working indoors and outdoors and on ground or roof levels. Must have the ability to climb, walk on uneven ground, bend, stoop, use a step and/or ladder, crawl, kneel, reach and stand. Incumbent may be exposed to minimally adverse environmental conditions such as inclement weather, chemicals and/or hazardous machinery. Incumbent must be able to lift up to 50 lbs.

Skills

• Adaptability
• Analytical Thinking
• Buildings Management
• Business Management
• Communication
• Complaint Management
• Cost Management
• Critical Thinking
• Facility Management
• Intentional collaboration
• Managing performance
• Preventive Maintenance
• Regulatory Compliance
• Safe Operation
• Stakeholder Management

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.