Facilities Supervisor - MOA, Pasay

CBRE GWS IFM PHILS. CORP.; Santa Clara; On-site; PHP 558,000 - 1,004,000; Full time

Job summary

CBRE GWS IFM PHILS. CORP. requires a Site Lead to supervise the on-site team, coordinate with clients, vendors, and contractors, and ensure work orders are completed in line with contractual expectations.

The role focuses on operations across engineering, housekeeping, security, reception, and vendor-managed services, with a primary on-site client contact, risk and compliance oversight, and tracking of performance and costs.

Qualifications

• 5+ years of job-related experience; supervisory experience preferred.
• Facilities management background with hard and soft services.
• Strong PR skills and deep understanding of statutory compliance.
• Experience with billing and budgeting.

Responsibilities

• Oversee day-to-day operations of the site; ensure facilities services meet client expectations and contractual requirements.
• Act as primary on-site contact for the client; manage service requests, escalations, and safety standards.
• Submit timely client and operational reports; track preventive maintenance; close tickets and actions; review vendor performance and budgets.

Skills

Facilities management

Hard & soft services

Team supervision

Public relations

Statutory compliance

Budgeting

Billing

Vendor management

Site operations

Job description

About the Role:

As a Site Lead, you will supervise the team that coordinates with clients, vendors, and contractors to make sure work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You\'ll Do:

• The Site Lead will be responsible for overseeing the day-to-day operations of the assigned site, ensuring that facilities services such as engineering, housekeeping, security, reception, and vendor-managed services are delivered in accordance with client expectations and contractual requirements.
• The role will serve as the primary on-site point of contact for the client, manage service requests and escalations, conduct routine site inspections, coordinate preventive and corrective maintenance activities, and ensure compliance with safety, environmental, and operational standards.
• Expected deliverables include timely submission of client and operational reports, completion and tracking of preventive maintenance schedules, closure of service tickets and corrective actions, vendor performance reviews, site inspection reports, budget and invoice monitoring, compliance documentation, emergency drill coordination, and maintenance of action trackers to ensure all operational issues are resolved within agreed timelines.

What You\'ll Need:

• With at least 5 years of job-related experience. Prior shift manager or supervisory experience preferred.
• Must have Facilities Management backgroud with both experience in hard and soft servicesP
• Good PR skills and deep understanding of all statutory compliance
• Also, with experience of financial matters (billing, budgeting, etc…)