Facilities Operations Specialist - Vendor & Client Liaison

CBRE Asia Pacific; Cebu City; On-site; PHP 180,000 - 340,000; Full time

Job summary

CBRE Asia Pacific in Cebu City, Philippines is seeking a Facilities Associate to oversee team activities coordinating with clients, vendors, and contractors to ensure work orders are completed accurately and on time.

The role sits within Facilities Management, supporting Property Managers with repairs and investment plans, and requires meticulous data handling, strong MS Office skills, and proactive communication to keep operations running smoothly.

Qualifications

• High School Diploma or GED with 3-4 years of related experience.
• Understanding of processes, procedures, systems and concepts within own job function.
• Ability to communicate complex content concisely and logically.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Advanced math skills for percentages, discounts and markups.

Responsibilities

• Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Allocate work orders and schedule repairs from requests.
• Review data from work order reports and create and present performance and progress status reports to management.
• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
• Check rooms and furniture to identify needs for repairs or renovations.
• Fix minor malfunctions in office equipment.
• Research new services and appliances to facilitate operations.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Skills

Microsoft Office

Analytical thinking

Communication skills

Organizational skills

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE Asia Pacific in Cebu City, Philippines is seeking a Facilities Associate to oversee team activities coordinating with clients, vendors, and contractors to ensure work orders are completed accurately and on time.

The role sits within Facilities Management, supporting Property Managers with repairs and investment plans, and requires meticulous data handling, strong MS Office skills, and proactive communication to keep operations running smoothly.