Facilities Management & Guest Experience Lead

Jones Lang LaSalle Incorporated; Taguig; On-site; PHP 1,000,000 - 1,700,000; Full time

Job summary

Jones Lang LaSalle Incorporated, on-site in Taguig, Philippines, seeks a Premises Manager with strong hospitality mindset to lead facilities and workplace operations. You will oversee a broad portfolio, coordinate vendors, ensure safety compliance, and drive sustainability while delivering exceptional client experiences.

The ideal candidate has 5+ years in facilities/workplace management, a track record of team leadership, and experience managing large spaces and high-profile accounts.

Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or related discipline.
• Minimum 5 years of experience in Facilities Management, Workplace Management, Hospitality Management, or related service environment with team and client management.
• Experience managing a facilities portfolio of at least 100,000 sq. ft. in the past 3 years.
• Experience with Integrated Facilities Management services and vendor/SLA management.
• Strong knowledge of EHS, safety regulations, and facility compliance.
• Experience managing Capex and Opex budgets, procurement, and vendor billing.
• Hospitality mindset with focus on customer experience in workplace operations.

Responsibilities

• Lead facilities and workplace management operations on-site.
• Coordinate vendors, monitor SLA/KPI/SOW, and ensure service delivery.
• Oversee housekeeping, maintenance, security, pest control, and space management.
• Prepare and present operational, financial, and facilities reports.
• Drive energy management, sustainability, and continuous improvement initiatives.
• Coach and develop teams to maintain high performance and customer service.

Skills

Facilities Management

Hospitality & Customer Experience

Client & Stakeholder Management

People Leadership & Team Management

Vendors & Contract Management

Budget Management

Data Analysis & Reporting

Sustainability & Continuous Improve

Energy Management

Project Management

EHS & Statutory Compliance

Leadership

Education

Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or related discipline

Tools

Microsoft Office

Job description

Jones Lang LaSalle Incorporated, on-site in Taguig, Philippines, seeks a Premises Manager with strong hospitality mindset to lead facilities and workplace operations. You will oversee a broad portfolio, coordinate vendors, ensure safety compliance, and drive sustainability while delivering exceptional client experiences.

The ideal candidate has 5+ years in facilities/workplace management, a track record of team leadership, and experience managing large spaces and high-profile accounts.