**Premises Manager** **Key Qualifications*** Bachelor’s degree in Engineering, Facilities Management, Hospitality Management, or a related discipline from a recognized institution.* Minimum 5 years of relevant experience in Facilities Management, Workplace Management, Hospitality Management, or a related service environment, with proven experience in team and client management.* Proven experience managing a facilities portfolio of at least 100,000 sq. ft. within the past three years.* Preferably with at least 3 years of experience with JLL or equivalent experience providing Integrated Facilities Management services.* Strong experience in account operations, client relationship management, workplace experience, and service delivery.* Background in Hospitality Management, Hotel Operations, Guest Services, Concierge, Events Management, or other customer-facing service environments is highly preferred.* Demonstrated ability to apply hospitality standards and customer experience principles to workplace and facilities operations.* Strong knowledge of Facilities Management, including housekeeping, maintenance, security coordination, pest control, landscaping, waste management, space management, concierge, events, and workplace services.* Proven experience managing vendors and service partners, including monitoring of SLA, KPI, SOW, EHS, and contractual requirements.* Working knowledge of government statutory requirements, permits, licenses, safety regulations, and facility compliance requirements.* Experience managing Capex and Opex budgets, financial forecasting, variance analysis, procurement, purchase orders, and vendor billing.* Strong understanding of energy management, sustainability, waste reduction, and environmental programs.* Proven experience managing projects, site improvements, events, and adhoc client requirements within agreed timelines and budgets.* Experience preparing and presenting operational, financial, facilities, and management reports, including business reviews.* Strong understanding of EHS, emergency response, business continuity, risk management, and incident escalation.* Proven ability to lead, coach, and develop teams while maintaining high standards of performance, accountability, and customer service.**Preferred Leadership Profile** The ideal candidate is a hands-on Facilities and Workplace Management leader with a strong hospitality mindset. The candidate should be able to combine technical facilities expertise with excellent customer experience, service delivery, and stakeholder management skills. A strong background in hospitality, hotel operations, guest experience, concierge, events, or premium customer service environments will be an advantage, particularly for managing a high-profile corporate account such as Globe. The candidate must be comfortable operating in a fast-paced, client-facing environment, managing multiple priorities, responding to escalations, coordinating vendors and service partners, and ensuring that the workplace remains safe, functional, compliant, comfortable, and welcoming. **Core Skills and Competencies*** Facilities & Workplace Management* Hospitality & Customer Experience* Client & Stakeholder Management* People Leadership & Team Management* Housekeeping & Soft Services Management* Concierge & Workplace Experience* Events & Meeting Management* Vendor & Contract Management* Financial & Budget Management* Project Management* EHS & Statutory Compliance* Problem Solving & Decision Making* Data Analysis & Reporting* Sustainability & Continuous Improvement Microsoft Office, particularly Excel, PowerPoint, and Google* Strong communication, interpersonal, and presentation skills* Ability to work independently and under pressure**Location:**On-site –Taguig, Philippines