Facilities & Front Desk Coordinator

JLL; Manila; On-site; PHP 335,000 - 558,000; Full time

Job summary

JLL is seeking a Facilities Assistant cum Receptionist for its back-of-house operations in Taguig, Philippines. You will bridge facilities management with guest reception, handling sign-ins, work orders, records, and vendor coordination.

The role requires a high school diploma and 2+ years in facilities or admin support, with strong MS Office skills and professional communication. On-site work and occasional extended hours may be required.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in facilities coordination, building operations, or administrative support roles.
• Strong computer proficiency including MS Office Suite and ability to learn facility management software systems.
• Excellent interpersonal and communication skills with ability to interact professionally with diverse stakeholders at all levels.
• Demonstrated organizational abilities with capacity to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

Responsibilities

• Greet and assist internal staff, contractors, and authorized visitors in back-of-house reception areas, managing sign-in procedures and security protocols.
• Coordinate and track work orders for maintenance, repairs, and facility improvements, ensuring timely completion and quality standards.
• Serve as the primary liaison between facility management teams and vendors, scheduling appointments and monitoring service delivery.
• Maintain accurate records of facility operations including maintenance logs, vendor contracts, equipment inventories, and compliance documentation.
• Monitor back-of-house areas including loading docks, storage rooms, and service corridors to ensure cleanliness, safety, and operational efficiency.
• Process invoices and purchase orders related to facility services, maintaining budget tracking spreadsheets and supporting cost control initiatives.
• Respond to facility-related inquiries via phone, email, and in person, escalating urgent issues appropriately while resolving routine matters independently.
• Support health and safety compliance by maintaining emergency contact lists, coordinating safety inspections, and ensuring proper signage throughout operational areas.
• Coordinate meeting room setup and logistics for back-of-house training sessions, briefings, and operational meetings as needed.

Skills

MS Office

Communication

Organizational skills

Multi-tasking

Education

High school diploma

Associate degree in facilities management

Tools

CMMS

Work order systems

Job description

JLL is seeking a Facilities Assistant cum Receptionist for its back-of-house operations in Taguig, Philippines. You will bridge facilities management with guest reception, handling sign-ins, work orders, records, and vendor coordination.

The role requires a high school diploma and 2+ years in facilities or admin support, with strong MS Office skills and professional communication. On-site work and occasional extended hours may be required.