Facilities Assistant Cum Receptionist - BOHve Assistant

JLL; Manila; On-site; PHP 335,000 - 558,000; Full time

Job summary

JLL is seeking a Facilities Assistant cum Receptionist for its back-of-house operations in Taguig, Philippines. You will bridge facilities management with guest reception, handling sign-ins, work orders, records, and vendor coordination.

The role requires a high school diploma and 2+ years in facilities or admin support, with strong MS Office skills and professional communication. On-site work and occasional extended hours may be required.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of experience in facilities coordination, building operations, or administrative support roles.
• Strong computer proficiency including MS Office Suite and ability to learn facility management software systems.
• Excellent interpersonal and communication skills with ability to interact professionally with diverse stakeholders at all levels.
• Demonstrated organizational abilities with capacity to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

Responsibilities

• Greet and assist internal staff, contractors, and authorized visitors in back-of-house reception areas, managing sign-in procedures and security protocols.
• Coordinate and track work orders for maintenance, repairs, and facility improvements, ensuring timely completion and quality standards.
• Serve as the primary liaison between facility management teams and vendors, scheduling appointments and monitoring service delivery.
• Maintain accurate records of facility operations including maintenance logs, vendor contracts, equipment inventories, and compliance documentation.
• Monitor back-of-house areas including loading docks, storage rooms, and service corridors to ensure cleanliness, safety, and operational efficiency.
• Process invoices and purchase orders related to facility services, maintaining budget tracking spreadsheets and supporting cost control initiatives.
• Respond to facility-related inquiries via phone, email, and in person, escalating urgent issues appropriately while resolving routine matters independently.
• Support health and safety compliance by maintaining emergency contact lists, coordinating safety inspections, and ensuring proper signage throughout operational areas.
• Coordinate meeting room setup and logistics for back-of-house training sessions, briefings, and operational meetings as needed.

Skills

MS Office

Communication

Organizational skills

Multi-tasking

Education

High school diploma

Associate degree in facilities management

Tools

CMMS

Work order systems

Job description

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Assistant cum Receptionist - Back of House at JLL, you'll be the essential link between our facilities operations and the seamless guest experience we deliver daily. This dual role combines the coordination of building services and maintenance activities with professional reception duties in our back-of-house operations area. You'll manage vendor interactions, coordinate work orders, maintain facility records, and ensure our operational spaces run smoothly while providing warm, efficient support to internal teams and authorized visitors. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role sits at the heart of that mission, ensuring our physical environments enable everyone to do their best work. You'll collaborate closely with facility managers, technicians, and various service providers while maintaining the high standards of professionalism and service excellence that define the JLL experience.

What your day-to-day will look like:

• Greet and assist internal staff, contractors, and authorized visitors in back-of-house reception areas, managing sign-in procedures and security protocols
• Coordinate and track work orders for maintenance, repairs, and facility improvements, ensuring timely completion and quality standards
• Serve as the primary liaison between facility management teams and vendors, scheduling appointments and monitoring service delivery
• Maintain accurate records of facility operations including maintenance logs, vendor contracts, equipment inventories, and compliance documentation
• Monitor back-of-house areas including loading docks, storage rooms, and service corridors to ensure cleanliness, safety, and operational efficiency
• Process invoices and purchase orders related to facility services, maintaining budget tracking spreadsheets and supporting cost control initiatives
• Respond to facility-related inquiries via phone, email, and in person, escalating urgent issues appropriately while resolving routine matters independently
• Support health and safety compliance by maintaining emergency contact lists, coordinating safety inspections, and ensuring proper signage throughout operational areas
• Coordinate meeting room setup and logistics for back-of-house training sessions, briefings, and operational meetings as needed

Required qualifications:

• High school diploma or equivalent certification
• Minimum 2 years of experience in facilities coordination, building operations, or administrative support roles
• Strong computer proficiency including MS Office Suite (Word, Excel, Outlook) and ability to learn facility management software systems
• Excellent interpersonal and communication skills with ability to interact professionally with diverse stakeholders at all levels
• Demonstrated organizational abilities with capacity to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment
• Basic understanding of building maintenance systems, safety protocols, and workplace health and safety standards
• Flexibility to respond to urgent facility matters and occasional extended hours when operational needs require

Preferred qualifications:

• Associate degree or diploma in facilities management, business administration, or related field
• Experience using computerized maintenance management systems (CMMS) or work order tracking platforms
• Previous experience in commercial real estate, property management, or corporate facilities environments
• Knowledge of basic building systems including HVAC, electrical, plumbing, and fire safety equipment
• Familiarity with vendor management processes and service level agreement monitoring

Location:

On-site –Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.