Facilities Coordinator

Jones Lang LaSalle Incorporated; Muntinlupa; On-site; PHP 360,000 - 480,000; Full time

Job summary

JLL in Muntinlupa, Philippines is seeking a Facilities Coordinator to support the smooth operation of our facilities. You will manage maintenance activities, coordinate work orders, and ensure a safe, well-maintained environment for occupants.

Ideal candidate has 1–2 years in facilities coordination, strong organization, and excellent communication. Proficiency with CMMS and MS Office, plus the ability to work independently and with teams.

Qualifications

• Degree in Facilities Management, Business Administration, or related field preferred but not required.
• 1–2 years of experience in facilities coordination, administrative support, or related role.
• Strong organizational skills with ability to manage multiple tasks and priorities.
• Excellent written and verbal communication with professional demeanor.
• Proficiency in Google/Microsoft Office Suite for emails, data tracking, and documentation.
• Ability to learn CMMS and facilities management software.
• Customer-service orientation with problem-solving mindset.

Responsibilities

• Process and track facilities work orders and service requests using CMMS, ensuring documentation.
• Coordinate scheduled maintenance, vendor visits, and contractor access to minimize disruption.
• Respond to inquiries from occupants, clients, and vendors regarding facilities matters.
• Maintain organized records of maintenance activities, vendor contracts, and compliance docs.
• Assist with routine inspections and audits and coordinate corrective actions.
• Support meeting room setups and space configurations for client needs and occupancy changes.
• Monitor vendor performance and alert management to issues requiring attention.
• Contribute to a positive team environment and support colleagues.

Skills

Organizational skills

Communication

Customer service

Multitasking

Education

Degree in Facilities Management or related field

Tools

CMMS

MS Office

Google Suite

Maximo/ServiceNow

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facilities Coordinator at JLL, you'll play an essential role in supporting the smooth operation of facilities by coordinating maintenance activities, managing work orders, and ensuring building occupants enjoy a safe, comfortable, and well-maintained environment. In this position, you'll act as a vital link between clients, vendors, and internal teams, handling service requests, scheduling repairs, and maintaining accurate records of all facilities activities. Your attention to detail and proactive approach will help ensure that building systems operate efficiently and service standards are consistently met. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and your contributions will directly impact the quality of workplace experiences we deliver. This role offers an excellent entry point into facilities management for someone eager to learn, grow, and develop their career in a supportive environment. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, providing you with the tools, training, and mentorship needed to succeed in the dynamic world of commercial real estate and facilities management.

What your day-to-day will look like:

• Process and track facilities work orders and service requests using computerized maintenance management systems, ensuring accurate documentation and timely follow-up
• Coordinate scheduled maintenance activities, vendor visits, and contractor access, communicating with all relevant parties to minimize disruption to building operations
• Respond to inquiries from building occupants, clients, and vendors regarding facilities matters, providing helpful information and escalating issues as appropriate
• Maintain organized records of maintenance activities, vendor contracts, compliance documentation, and building systems information in digital and physical filing systems
• Assist with routine building inspections and audits, documenting findings and helping to coordinate corrective actions identified by facilities management
• Help coordinate meeting room setups, space configurations, and minor moves to support client needs and building occupancy changes
• Monitor vendor performance and service delivery quality, alerting management to issues or concerns that require attention
• Contribute to a positive team environment by supporting colleagues, sharing knowledge, and maintaining a customer-focused, collaborative approach to facilities operations

Required Qualifications:

• Degree in Facilities Management, Business Administration, or related field preferred but not required
• Minimum 1-2 years of experience in facilities coordination, administrative support, customer service, or a related role in commercial or corporate environments
• Strong organizational skills with proven ability to manage multiple tasks, prioritize effectively, and maintain attention to detail
• Excellent written and verbal communication skills with a professional, courteous demeanor when interacting with diverse stakeholders
• Proficiency in Google/Microsoft Office Suite including Outlook, Excel, and Word for email correspondence, data tracking, and document creation
• Ability to learn and navigate computerized maintenance management systems (CMMS) and facilities management software platforms
• Customer service orientation with a problem-solving mindset and willingness to go the extra mile to support building occupants
• Reliable, punctual, and able to work both independently and collaboratively as part of a facilities team

Preferred Qualifications:

• Previous experience using work order management systems or CMMS platforms such as Maximo, ServiceNow, or similar applications
• Basic understanding of building systems, maintenance terminology, and facilities operations in commercial real estate settings
• Experience in a client-facing or customer service role demonstrating strong interpersonal and relationship-building skills
• Familiarity with health and safety practices, workplace compliance requirements, or building operations procedures
• Interest in pursuing professional development or certifications in facilities management

Location:

On-site –Muntinlupa, Philippines

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.