Business Support Facilities Support

JLL; Makati; On-site; PHP 335,000 - 536,000; Full time

Job summary

JLL in Makati, Philippines, is seeking a Facilities Coordinator and Receptionist to support day-to-day office operations, vendor management, and space optimization. You will help implement policies, manage layouts, and ensure a well-run workplace.

The role covers front desk duties, admin support, safety compliance, and coordination of events. Effective communication, organization, and a proactive approach are essential for a smooth office environment at JLL.

Responsibilities

• Maintain asset registers and track office equipment and furniture.
• Oversee facilities operations and strategy for the office/portfolio with office layouts and floor plan updates.
• Lead space planning initiatives, workplace optimization, and utilization analysis with moves/adds/changes.
• Develop and implement facilities policies, procedures, and best practices.
• Manage vendor relationships and negotiate service contracts.
• Oversee multiple service providers (cleaning, security, maintenance, landscaping, pest control).
• Conduct vendor performance reviews and ensure compliance with SLAs.
• Manage facilities budgets and cost optimization initiatives.
• Coordinate building maintenance, repairs, and reactive issues.
• Conduct regular facility inspections and safety checks.
• Manage access control, keys, and security systems.
• Oversee pantry supplies, office supplies, and consumables.
• Oversee preventive and reactive maintenance programs.
• Coordinate major building projects, refurbishments, and fit-outs.
• Manage building systems (HVAC, electrical, plumbing, fire safety).
• Ensure business continuity and emergency preparedness.
• Greet visitors and manage visitor registration/sign-in process.
• Answer and direct incoming calls professionally.
• Manage meeting room bookings and ensure rooms are prepared.
• Handle incoming and outgoing mail, courier services, and package deliveries.
• Maintain reception area cleanliness, presentation, and organization.
• Update reception displays, signage, and communication boards.
• Coordinate catering orders for meetings and events.
• Manage office supplies inventory for common areas.
• Support access card issuance and management.
• Serve as first point of contact for office inquiries.
• Relay messages and communications to appropriate staff members.
• Maintain visitor logs, contact directories, and emergency contact lists.
• Coordinate with building security and management as needed.
• Assist with office events, town halls, and special functions.
• Support room setup and breakdown for events.
• Coordinate guest lists and RSVPs for office functions.
• Provide general administrative support to the facilities team.
• Support health and safety protocols (temperature checks, health declarations if required).

Job description

Job Description:

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator and Receptionist

Space & Asset Management

• Maintain asset registers and track office equipment and furniture
• Oversee overall facilities operations and strategy for the office/portfolio with office layouts and floor plan updates
• Lead space planning initiatives, workplace optimization, and utilization analysis with moves/adds/changes
• Develop and implement facilities policies, procedures, and best practices

Vendor Management

• Manage vendor relationships and negotiate service contracts
• Oversee multiple service providers (cleaning, security, maintenance, landscaping, pest control)
• Conduct vendor performance reviews and ensure compliance with SLAs
• Manage facilities budgets and cost optimization initiatives

Maintenance & Operations

• Coordinate building maintenance, repairs, and reactive issues
• Conduct regular facility inspections and safety checks
• Manage access control, keys, and security systems
• Oversee pantry supplies, office supplies, and consumables
• Oversee preventive and reactive maintenance programs
• Coordinate major building projects, refurbishments, and fit-outs
• Manage building systems (HVAC, electrical, plumbing, fire safety)
• Ensure business continuity and emergency preparedness

Health & Safety

• Maintain first aid supplies and safety equipment
• Ensure compliance with local regulations, building codes, and JLL standards
• Conduct risk assessments and implement safety improvements
• Manage incident reporting and corrective actions
• Coordinate fire safety drills and emergency response procedures

Administrative Support

• Process facilities-related invoices and purchase orders
• Maintain facilities documentation and records
• Support office events and setup requirements

Receptionist

Front Desk Operations

• Greet visitors and manage visitor registration/sign-in process
• Issue visitor passes and notify employees of guest arrivals
• Answer and direct incoming calls professionally

Administrative Support

• Manage meeting room bookings and ensure rooms are prepared
• Handle incoming and outgoing mail, courier services, and package deliveries
• Maintain reception area cleanliness, presentation, and organization
• Update reception displays, signage, and communication boards

Office Support

• Coordinate catering orders for meetings and events
• Manage office supplies inventory for common areas
• Support access card issuance and management

Communication

• Serve as first point of contact for office inquiries
• Relay messages and communications to appropriate staff members
• Maintain visitor logs, contact directories, and emergency contact lists
• Coordinate with building security and management as needed

Event Support

• Assist with office events, town halls, and special functions
• Support room setup and breakdown for events
• Coordinate guest lists and RSVPs for office functions

Ad-hoc Duties

• Provide general administrative support to the facilities team
• Assist with office events and special projects as neededSupport health and safety protocols (temperature checks, health declarations if required)

Location:

On-site - Makati, Philippines

Job Tags:

Hiring

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