Facilities Assistant cum Receptionist

Jones Lang LaSalle Incorporated; Taguig; On-site; PHP 167,000 - 312,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Taguig, Philippines, is seeking a Facilities Assistant cum Receptionist to welcome visitors and keep our workspace running smoothly.

This dual role blends customer service with facilities management: front desk, calls, meeting room prep, access control, vendor coordination, supplies, safety checks and incident response to ensure a safe, productive environment for all.

Qualifications

• High school diploma or equivalent is required.
• Strong interpersonal and communication skills for diverse stakeholders.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency with Microsoft Office; familiarity with facilities management software is a plus.

Responsibilities

• Greet visitors, clients and employees at the front desk with a warm professional demeanor.
• Handle incoming calls and emails, routing and providing information as needed.
• Coordinate meeting room bookings and ensure spaces are prepared for scheduled appointments.
• Manage visitor access, security protocols and maintain visitor logs per policy.
• Support facilities operations by coordinating maintenance requests and liaising with service providers.
• Maintain office supplies and ensure common areas are organized and stocked.
• Monitor facilities issues (lighting, HVAC, cleanliness, equipment) and escalate as needed.
• Assist with mail/courier services and coordinate shipments.
• Support health and safety initiatives and assist with emergency preparedness materials.

Skills

Customer service

Communication

Multitasking

MS Office

Problem-solving

Attention to detail

Education

High school diploma

Tools

IWMS/CMMS

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As our Facilities Assistant cum Receptionist, you'll be the welcoming face of our workspace and the hands-on professional who keeps our facilities running smoothly.

This dual role combines exceptional customer service with practical facilities management, creating an environment where both clients and colleagues can thrive.

You’ll manage front-of-house operations with professionalism and warmth while coordinating essential facilities tasks that keep our workplace safe, functional, and inviting.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you’ll be integral to creating that positive, collaborative environment every single day.

Your ability to juggle multiple priorities, anticipate needs, and solve problems efficiently will directly contribute to the seamless operation of our office and the experience of everyone who walks through our doors.

What your day-to-day will look like:

• Greet visitors, clients, and employees with a warm, professional demeanor and manage the front desk reception area
• Handle incoming calls, emails, and inquiries, directing them appropriately and providing accurate information
• Coordinate meeting room bookings, ensure spaces are prepared and equipped for scheduled appointments, and maintain conference room standards
• Manage visitor access procedures, security protocols, and maintain accurate visitor logs in compliance with building and company policies
• Support facilities operations by coordinating maintenance requests, liaising with building management and service providers, and tracking work orders to completion
• Maintain office supplies inventory, place orders as needed, and ensure common areas remain well-stocked and organized
• Monitor and respond to facilities-related issues including lighting, HVAC, cleanliness, and equipment functionality, escalating urgent matters appropriately
• Assist with mail and courier services, including receiving, sorting, and distributing incoming deliveries and coordinating outgoing shipments
• Support workplace health and safety initiatives by conducting routine inspections, reporting hazards, and helping maintain emergency preparedness materials

Required qualifications:

• High school diploma or equivalent, with at least 1-2 years of experience in a receptionist, front desk, or administrative support role
• Strong interpersonal and communication skills with the ability to interact professionally with diverse stakeholders at all levels
• Proven ability to multitask and prioritize competing demands in a fast-paced environment while maintaining attention to detail
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and experience with visitor management or facilities management software is advantageous
• Basic understanding of building operations, facilities maintenance practices, and workplace health and safety principles
• Demonstrated problem-solving abilities and a proactive, customer-service-oriented mindset
• Flexibility to occasionally work outside standard business hours for events or urgent facilities matters

Preferred qualifications:

• Associate degree or certification in facilities management, hospitality, business administration, or a related field
• Previous experience in a corporate environment, particularly within commercial real estate or property management settings
• Familiarity with integrated workplace management systems (IWMS) or computerized maintenance management systems (CMMS)
• Knowledge of sustainability practices and experience supporting green building or workplace wellness initiatives

Location: On-site –Taguig, Philippines

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.