F&B Service Supervisor

Private Advertiser; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Private Advertiser is seeking an F&B Service Supervisor to oversee day-to-day F&B operations across all outlets, ensuring service standards meet guest expectations.

The role requires a minimum 5 years in a supervisory capacity, a Bachelor's in F&B, and experience in a 5-star hotel or restaurant. Relocation to Coron, Palawan is expected in this island-based role.

Qualifications

• Bachelor's Degree related/with Food and Beverage industry.
• Minimum of 5 years experience on supervisory level.
• Must have an experience in a 5 star hotel and/or restaurant establishment.
• Willing to be relocated in Coron, Palawan (island based work environment).

Responsibilities

• Manage, supervise, develop, discipline and counsel all the F&B service team members according to company policies and procedures.
• Review and evaluate guests' satisfaction and recommend operating policy changes.
• Oversees the function of all F&B team members, facilities, sales and costs to maximize departmental profit.
• Coordinates with Kitchen Team for preparation, presentation and service of Food and Beverage products.
• Conduct daily pre-shift meetings with service staff.
• Maintain cleanliness throughout all areas.
• Keep aware of trends, systems, practices and equipment in F&B preparation and service.

Skills

Supervisory experience

Customer service orientation

Staff training

Communication skills

Organizational skills

Education

Bachelor's Degree in F&B

Tools

Microsoft Office

Job description

Job Title: F&B Service Supervisor

Departmental Scopes:

The Food and Beverage Supervisor is responsible for overseeing the day-to-day operations of the Food and Beverage outlets (all day dining, room service, Bar, Happy Hour and function events) assuring that the hotel service standards are met, and guests' expectations exceeded.

Qualifications:

• Bachelor's Degree related/with Food and Beverage industry.


• Minimum of 5 years experience on supervisory level.


• Must have an experience in a 5 star hotel and/or restaurant establishment.


• Willing to be relocated in Coron, Palawan (island based work environment)

Duties and responsibilities but not limited to:

• Manage, supervise, develop, discipline and counsel all the F&B service team members according to company policies and procedures.


• Review and evaluate the degree of guests' satisfaction to recommend operating policies whenever a change in demand, guests' dissatisfaction requires such changes.


• Oversees the function of all F&B team members, facilities, sales and costs to ensure maximum departmental profit is achieved.


• Coordinates with Kitchen Team for the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.


• Conduct daily pre-shift meetings with service staff.


• Maintains a consistent focus on cleanliness throughout all areas.


• Keeps aware of trends, systems, practices and equipment in F&B preparation and service in the hotel and restaurant field.

Other preferred skills:

• Knowledge in Microsoft. Organizing the manpower schedule.


• With excellent presentation communication skills (verbal and written).


• Attention to detail and ability to multi-task. Knowledge in Bartender is advantage.


• To guide the team and to do trainings for any possible improvement needed.