F&B Service Manager

Bluewater Resorts; Cebu City; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Bluewater Resorts in Cebu Island, Philippines, seeks an experienced F&B Service Manager to oversee all F&B outlets and ensure exceptional guest service in a resort setting.

You will lead a large service team, drive guest satisfaction, manage costs, and coordinate with Kitchen and other departments to ensure smooth island operations.

Qualifications

• Bachelor's Degree in Hospitality Management or related field.
• 5+ years F&B experience with 2+ years in a managerial/supervisory role.
• Strong knowledge of restaurant operations, beverage service, cost control and guest relations.
• Excellent leadership and communication capabilities; experience with large teams.

Responsibilities

• Oversee daily operations of all F&B outlets in the island resort.
• Lead, train, coach, and develop F&B service team members.
• Monitor service standards, outlet cleanliness, and presentation.
• Develop work schedules, manpower planning, and assignments.
• Control F&B costs, inventory, and supplies; manage expenses.
• Coordinate with Kitchen, Stewarding, and other departments.
• Handle guest feedback and resolve service concerns professionally.
• Implement SOPs and food safety standards; plan promotions/events.
• Prepare operational reports and suggest improvements.
• Support resort activities, banquets, and special functions.

Skills

F&B management

Leadership

Staff training

Guest relations

Cost control

Operations management

Problem solving

Education

Bachelor's in Hospitality Management or related field

Job description

Job Summary

The F&B Service Manager is responsible for overseeing the overall operations of all Food & Beverage outlets, ensuring excellent guest service, operational efficiency, and compliance with hotel standards. The role leads the F&B service team, drives guest satisfaction, manages costs, and ensures smooth operations in an island resort environment.

Key Responsibilities

• Oversee daily operations of restaurants, bars, banquet, and other F&B service outlets.
• Ensure consistent delivery of excellent guest service and dining experience.
• Lead, train, coach, and develop F&B service team members.
• Monitor service standards, outlet cleanliness, and overall presentation.
• Develop work schedules, manpower planning, and operational assignments.
• Monitor F&B costs, inventory, supplies, and operational expenses.
• Coordinate with Kitchen, Stewarding, and other departments to ensure smooth operations.
• Handle guest feedback and resolve service concerns professionally.
• Implement company policies, SOPs, and food safety standards.
• Assist in planning promotions, special events, and F&B initiatives.
• Prepare operational reports and recommend improvements to enhance efficiency.
• Support resort activities, banquets, and special functions.

Qualifications

• Bachelor's Degree in Hospitality Management, Hotel & Restaurant Management, or related field.
• Minimum 5 years of F&B experience, with at least 2 years in a managerial/supervisory role in a hotel, resort, or fine dining environment.
• Strong knowledge of restaurant operations, beverage service, cost control, and guest relations.
• Excellent leadership, communication, and problem-solving skills.
• Experience handling large teams and multiple F&B outlets is an advantage.
• Knowledge of food safety standards and hotel service standards.

Island Resort Requirements

• Willing to relocate and stay in an island resort location.
• Comfortable working in a remote island environment with limited access to city resources.
• Willing to work on shifting schedules, weekends, holidays, and operational requirements.
• Adaptable, resourceful, and able to manage challenges in an island setup.