Banquet Service Manager

Filinvest Development Corporation; Malay; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading hospitality company in Boracay is looking for a Restaurant Supervisor to oversee outlet operations, ensuring profitability and high-quality service. Responsibilities include monitoring staff service, addressing customer complaints, and preparing reports. Ideal candidates should have a Bachelor's Degree in Hotel Management and 1-3 years of supervisory experience. The role requires excellent communication skills, multitasking ability, and a can-do attitude, with immediate availability preferred.

Qualifications

• 1-3 years of work experience as a Restaurant Supervisor.
• Knowledge in F&B Service, menu, wine, and cocktail offerings.
• Ability to handle multiple events and tasks.

Responsibilities

• Oversee and direct all aspects of the outlet.
• Ensure customer satisfaction and profitability.
• Monitor the service provided by staff.

Skills

Customer service

Communication skills

Event management

Food & Beverage Service knowledge

Technical proficiency

Education

Bachelor's Degree in Hotel Management or related field

Job description

Malay, Aklan, Philippines Crimson Resort and Spa Boracay

This position is responsible for overseeing and directing all aspect of the outlet, achieving marketing, profitability and quality service goals, ensuring customer satisfaction and profitability.

• Monitoring and overseeing the actual service provided by the staff
• Deliver superior service and maximize customer satisfaction
• Monitoring the presentation of food products and reviewing any areas of concern with the Banquet Sous Chef
• Responding efficiently and accurately to Banquet event coordinator and customer complaints
• Addresses customer concerns on a timely basis
• Upholding high hygiene standards
• Implements and practices fair and consistent discipline among staff in accordance with Resort rules and regulations
• Schedules staff based on forecast business
• Prepares reports as necessary
• Perform other assignment as defined by the needs of the property or as directed by the GM or the owner

Qualifications:

• Bachelors Degree in Hotel Manager or related field
• At least 1-3 years work experience as Restaurant Supervisor
• With knowledge in F&B Service and familiarity in menu, wine and cocktail offerings
• With good communication skills
• Can handle multiple events and tasks
• Tech Savvy
• Can start immediately
• Amenable to work onsite in Boracay