F&B Operations Manager - Guest Experience & Budgets

Marriott Hotel Manila; Roxas; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Marriott Hotel Manila seeks an experienced food and beverage leader to oversee all culinary, restaurant, beverage and room service operations. The role ensures superior guest and staff satisfaction while achieving financial targets and staying compliant with F&B regulations.

The position requires strong budgeting, team leadership and service excellence, with a focus on continuous improvement and a proactive learning environment for staff development.

Qualifications

• Proven leadership in F&B operations and teams.
• Experience managing budgets and guest satisfaction.
• Strong communication and people management skills.

Responsibilities

• Develops and manages all financial, employee engagement and guest satisfaction plans for F&B departments.
• Oversees all culinary, restaurant, beverage and room service operations.
• Ensures exceptional customer service and brand standards across F&B.
• Manages day-to-day operations and coaches team members for continuous improvement.
• Provides guidance on performance reviews and HR activities.

Skills

Leadership

Budgeting

Customer service

Education

High school diploma or GED

2-year degree in Food Service Management/Hotel & Restaurant Management/Hospitality/Business Administration

Job description

Marriott Hotel Manila seeks an experienced food and beverage leader to oversee all culinary, restaurant, beverage and room service operations. The role ensures superior guest and staff satisfaction while achieving financial targets and staying compliant with F&B regulations.

The position requires strong budgeting, team leadership and service excellence, with a focus on continuous improvement and a proactive learning environment for staff development.