Executive Physician Scheduler & Office Ops Specialist

MED-METRIX INTERNATIONAL PH-I, INC.; Pasig; On-site; PHP 223,000 - 446,000; Full time

Job summary

MED-METRIX INTERNATIONAL PH-I, INC. is seeking an organized Administrative Coordinator to support Physician Advisors and clients. You will manage calendars, coordinate scheduling with insurance providers, update EMR-related data, and assist with onboarding new advisors.

Proficiency in MS Office and Canva is preferred, with HIPAA awareness essential. The role requires strong communication, problem-solving, and multitasking abilities in a fast-paced healthcare environment in Pasig.

Qualifications

• High school diploma or equivalent required.
• Knowledge of healthcare administration a plus.
• Must have at least 2 years of experience as a Physician Scheduler.
• Knowledge of Electronic Medical Record (EMR) systems is a plus.
• Experience in monitoring workflow is a plus.
• Proficiency in MS Office applications such as Word, Excel, Power Point, Microsoft Teams, and Outlook.
• Proficiency in Canva for Graphic art.
• Knowledge of office management systems and procedures.
• Excellent written and verbal etiquette and communication skills.
• Proficient in use of computers, email, and internet.
• Strong organizational skills, attention to detail and accuracy.
• Strong time management skills and the ability to prioritize work.

Responsibilities

• Monitor dashboard and assign tasks for Physician Advisors.
• Identify unworked cases that exceeded queue threshold and assign high priority.
• Reassign flexible staff to meet workload.
• Assess high volume peaks and call in additional staff.
• Observe and track EMR access issues and elevate as needed.
• Assist with creation of team meeting decks in PowerPoint/Canva.
• Schedule calls with insurance companies for peer-to-peer discussions.
• Update payer activity in Scheduler and Physician Advisory Portal.
• Maintain virtual filing and client contact in Humanity and the Physician Advisory Portal.
• Coordinate communication between Physician Advisor, Payer, and client via meetings, calls, and email.
• Onboard new Physician Advisors from contracting to training.
• Develop new structured processes and documentation.
• Support remote Physician Advisors with EMR access and operational questions.
• Act as contact for internal/external clients; data collection and reporting.
• Present to staff meetings.
• Distribute documents, faxes, and correspondence.
• Answer Physician Advisory phones and triage calls.
• Receive, sort, and distribute mail.
• Research and correct 'Bad Mail' in client systems.
• Calendar management and expense reporting for President/Physician Advisory.
• Create communications using Canva and PowerPoint.
• Ad hoc duties as assigned.
• Handle PHI per HIPAA standards.

Skills

Excellent written and verbal etiquette

Organizational skills

Time management

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint, Teams, Outlook)

Canva for Graphic art

Job description

MED-METRIX INTERNATIONAL PH-I, INC. is seeking an organized Administrative Coordinator to support Physician Advisors and clients. You will manage calendars, coordinate scheduling with insurance providers, update EMR-related data, and assist with onboarding new advisors.

Proficiency in MS Office and Canva is preferred, with HIPAA awareness essential. The role requires strong communication, problem-solving, and multitasking abilities in a fast-paced healthcare environment in Pasig.