Executive Business Process & Systems Lead

Samudera Shipping Line Ltd; Santo Niño 1st; On-site; PHP 420,000 - 650,000; Full time

Job summary

Samudera Shipping Line Ltd is seeking an Executive, Business Process to support smooth operation of business processes and systems. You will work with IT, operations, finance and other stakeholders to resolve issues, support UAT efforts, and perform business analysis.

You will assist in documenting requirements, creating SOPs and process maps, and help align processes with organizational goals while delivering clear, concise user manuals and ongoing process improvements.

Qualifications

• Assist in the maintenance, enhancement, and troubleshooting of existing systems and applications.
• Develop and execute UAT test cases for new system implementations, upgrades, and enhancements.
• Gather and document business requirements, analyze data, and identify opportunities for process improvements.
• Create and maintain user manuals, business processes, SOPs, and process maps.
• Collaborate with IT, operations, finance, and other units to align processes with organizational goals.
• Perform ad hoc tasks as assigned by the line manager.

Responsibilities

• Provide assistance in the maintenance, enhancement, and troubleshooting of existing systems and applications, and other business-critical systems.
• Collaborate with IT teams and vendors to resolve system issues, implement system changes, and ensure smooth operation of business processes.
• Assist in planning, coordinating, and executing UAT efforts for new system implementations, upgrades, and enhancements.
• Support business analysis activities, including gathering and documenting requirements and analyzing data.
• Assist in creation and documentation of system user manuals, SOPs, and process flows.
• Collaborate with cross-functional teams to align business processes with organizational goals.

Skills

Interpersonal skills

Stakeholder management

Cross-functional collaboration

Analytical thinking

Problem solving

Communication skills

Programming knowledge

Job description

Samudera Shipping Line Ltd is seeking an Executive, Business Process to support smooth operation of business processes and systems. You will work with IT, operations, finance and other stakeholders to resolve issues, support UAT efforts, and perform business analysis.

You will assist in documenting requirements, creating SOPs and process maps, and help align processes with organizational goals while delivering clear, concise user manuals and ongoing process improvements.