Events Coordinator

CITY GARDEN GRAND HOTEL; Metro Manila; On-site; PHP 335,000 - 614,000; Full time

Benefits offered by this job

Service charge

Employee benefits

Career growth opportunities

Job summary

CITY GARDEN GRAND HOTEL in Metro Manila is seeking an experienced Events Coordinator to plan, coordinate, and oversee banquet and event operations from inquiry to completion. You will serve as the primary liaison between clients and hotel departments to ensure exceptional guest experiences and seamless event execution.

The ideal candidate should be highly organized with strong communication, coordination, and problem-solving skills to thrive in a fast-paced hospitality environment.

Qualifications

• Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, Marketing, or related field.
• 1–2 years of banquet coordination or event planning experience preferred.
• Experience in hotel, resort, or events venue is a plus.

Responsibilities

• Manage inquiries for banquet, conference, wedding, corporate, and social events.
• Meet with clients to discuss event requirements, venue setup, menus, schedules, and special requests.
• Prepare event quotations, contracts, BEOs, and related documentation.
• Coordinate with Food & Beverage, Kitchen, Housekeeping, Engineering, Front Office, Security, and other departments for seamless execution.
• Conduct pre-event briefings and coordinate operational requirements with concerned departments.
• Monitor event preparation and oversee on-site event execution to meet client expectations.
• Address guest concerns before, during, and after events.
• Ensure proper venue setup, equipment, and adherence to hotel standards.
• Perform post-event evaluations and gather client feedback for improvements.
• Build relationships with corporate clients, event organizers, suppliers, and repeat customers.
• Support promotional activities, hotel events, and sales initiatives when required.

Skills

Event coordination

Client liaison

Communication

Organizational skills

Negotiation

Customer service

Education

Bachelor's Degree in Hospitality Management or related field

Tools

Microsoft Office

Job description

Job Highlights

• Be part of a dynamic and growing hospitality team.
• Coordinate memorable meetings, conferences, weddings, and social events.
• Competitive salary, employee benefits, and career development opportunities.

Job Description

We are looking for a highly organized and customer-focused Events Coordinator to join our team. The successful candidate will be responsible for planning, coordinating, and overseeing banquet and event operations from initial inquiry to successful event completion. This role serves as the primary liaison between clients and hotel departments to ensure exceptional guest experiences and seamless event execution.

The ideal candidate possesses excellent communication, coordination, and problem-solving skills and thrives in a fast-paced hospitality environment.

Key Responsibilities

• Manage inquiries for banquet, conference, wedding, corporate, and social events.
• Meet with clients to discuss event requirements, venue setup, menus, schedules, and special requests.
• Prepare event quotations, contracts, banquet event orders (BEOs), and related documentation.
• Coordinate with the Food & Beverage, Kitchen, Housekeeping, Engineering, Front Office, Security, and other departments to ensure successful event execution.
• Conduct pre-event briefings and coordinate operational requirements with concerned departments.
• Monitor event preparation and oversee on-site event execution to ensure client expectations are met.
• Address guest concerns promptly and professionally before, during, and after events.
• Ensure proper venue setup, equipment availability, and compliance with hotel standards.
• Perform post-event evaluations and gather client feedback for continuous service improvement.
• Build and maintain strong relationships with corporate clients, event organizers, suppliers, and repeat customers.
• Assist in achieving banquet revenue targets through excellent customer service and event coordination.
• Maintain accurate event records, reports, calendars, and filing systems.
• Support promotional activities, hotel events, and sales initiatives when required.

Qualifications

• Bachelor's Degree in Hospitality Management, Tourism Management, Business Administration, Marketing, or any related field.
• At least 1–2 years of experience in banquet coordination, event planning, hotel sales, hospitality operations, or a related role.
• Experience in a hotel, resort, convention center, or events venue is an advantage.
• Excellent interpersonal, negotiation, and customer service skills.
• Strong organizational and multitasking abilities.
• Ability to work under pressure and manage multiple events simultaneously.
• Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
• Excellent verbal and written communication skills.
• Willing to work flexible schedules, including weekends, holidays, and extended hours depending on event requirements.
• Detail-oriented, proactive, and capable of working independently and as part of a team.

Why Join Us?

• Competitive compensation package
• Service charge and other applicable employee benefits
• Career growth and learning opportunities
• Collaborative and professional work environment
• Opportunity to create memorable guest experiences through exceptional events